Sources. Scorecard Ranking (operational KPIs), Food Over Base (food-cost breakdown), KPI Targets, Customer Care, and the monthly P&L for PAC %.
Composite score. Each KPI is normalized as (actual − target) / target (sign-flipped for higher-is-better metrics). The composite is the average across all measured KPIs. Negative = beating targets; positive = behind.
Sources. Scorecard Ranking (operational KPIs), Food Over Base (food-cost breakdown), KPI Targets, Customer Care, and the monthly P&L for PAC %.
Composite score. Each KPI is normalized as (actual − target) / target (sign-flipped for higher-is-better metrics). The composite is the average across all measured KPIs. Negative = beating targets; positive = behind.
Store 36622James's Patch · Patch Rank #1 · Overall #1 of 18
Composite Score
-33.8%
KPIs Hit
9/9
Net Sales
$496,020
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
60.06%
56.35%
+3.71%
HIT
Punched Labor % ↓
19.11%
21.75%
-2.64%
HIT
FOB % ↓
1.18%
1.96%
-0.78%
HIT
Paper Cost % ↓
2.39%
2.50%
-0.11%
HIT
OEPE w/o Parks (sec) ↓
0
—
—
n/a
R2P (sec) ↓
64
120
-56
HIT
KVS / GC (sec) ↓
56
65
-9
HIT
Overall Sat % ↑
75.00%
68.00%
+7.00%
HIT
Complaints / 100K GCs (T3) ↓
2.7
13.5
-10.8
HIT
Field Office Quintile (T12) ↓
1
3
-2
HIT
Field Office Rank (T12) ↓
6
—
—
n/a
Store 2981Humberto's Patch · Patch Rank #1 · Overall #2 of 18
Composite Score
-29.5%
KPIs Hit
8/10
Net Sales
$348,563
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
46.87%
44.10%
+2.77%
HIT
Punched Labor % ↓
24.25%
26.00%
-1.75%
HIT
FOB % ↓
2.63%
3.11%
-0.48%
HIT
Paper Cost % ↓
3.11%
3.50%
-0.39%
HIT
OEPE w/o Parks (sec) ↓
88
150
-62
HIT
R2P (sec) ↓
16
120
-104
HIT
KVS / GC (sec) ↓
37
65
-28
HIT
Overall Sat % ↑
65.40%
68.00%
-2.60%
MISS
Complaints / 100K GCs (T3) ↓
15.1
13.5
+1.6
MISS
Field Office Quintile (T12) ↓
1
3
-2
HIT
Field Office Rank (T12) ↓
188
—
—
n/a
Store 3525AJ's Patch · Patch Rank #1 · Overall #3 of 18
Composite Score
-24.6%
KPIs Hit
6/10
Net Sales
$486,321
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
45.03%
45.14%
-0.11%
MISS
Punched Labor % ↓
25.28%
24.50%
+0.78%
MISS
FOB % ↓
2.40%
2.97%
-0.57%
HIT
Paper Cost % ↓
3.80%
3.75%
+0.05%
MISS
OEPE w/o Parks (sec) ↓
132
150
-18
HIT
R2P (sec) ↓
45
120
-75
HIT
KVS / GC (sec) ↓
45
65
-20
HIT
Overall Sat % ↑
63.70%
68.00%
-4.30%
MISS
Complaints / 100K GCs (T3) ↓
8.8
13.5
-4.7
HIT
Field Office Quintile (T12) ↓
1
3
-2
HIT
Field Office Rank (T12) ↓
99
—
—
n/a
Store 18737Humberto's Patch · Patch Rank #2 · Overall #4 of 18
Composite Score
-17.4%
KPIs Hit
9/10
Net Sales
$301,077
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
44.00%
42.74%
+1.26%
HIT
Punched Labor % ↓
26.42%
27.15%
-0.73%
HIT
FOB % ↓
3.09%
3.24%
-0.15%
HIT
Paper Cost % ↓
3.26%
3.65%
-0.39%
HIT
OEPE w/o Parks (sec) ↓
133
150
-17
HIT
R2P (sec) ↓
47
120
-73
HIT
KVS / GC (sec) ↓
24
65
-41
HIT
Overall Sat % ↑
55.50%
68.00%
-12.50%
MISS
Complaints / 100K GCs (T3) ↓
13.4
13.5
-0.1
HIT
Field Office Quintile (T12) ↓
3
3
+0
HIT
Field Office Rank (T12) ↓
547
—
—
n/a
Store 371Jolene's Patch · Patch Rank #1 · Overall #5 of 18
Composite Score
-10.3%
KPIs Hit
7/10
Net Sales
$582,325
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
45.62%
46.42%
-0.80%
MISS
Punched Labor % ↓
25.70%
23.75%
+1.95%
MISS
FOB % ↓
2.03%
2.91%
-0.88%
HIT
Paper Cost % ↓
3.58%
3.75%
-0.17%
HIT
OEPE w/o Parks (sec) ↓
152
150
+2
MISS
R2P (sec) ↓
164
170
-6
HIT
KVS / GC (sec) ↓
52
65
-13
HIT
Overall Sat % ↑
69.50%
68.00%
+1.50%
HIT
Complaints / 100K GCs (T3) ↓
11.8
13.5
-1.7
HIT
Field Office Quintile (T12) ↓
2
3
-1
HIT
Field Office Rank (T12) ↓
233
—
—
n/a
Store 6942Jolene's Patch · Patch Rank #2 · Overall #6 of 18
Composite Score
-8.7%
KPIs Hit
6/10
Net Sales
$339,185
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
41.58%
41.72%
-0.14%
MISS
Punched Labor % ↓
27.77%
27.00%
+0.77%
MISS
FOB % ↓
3.10%
3.35%
-0.25%
HIT
Paper Cost % ↓
3.73%
4.10%
-0.37%
HIT
OEPE w/o Parks (sec) ↓
185
150
+35
MISS
R2P (sec) ↓
67
120
-53
HIT
KVS / GC (sec) ↓
52
65
-13
HIT
Overall Sat % ↑
48.00%
68.00%
-20.00%
MISS
Complaints / 100K GCs (T3) ↓
10.2
13.5
-3.3
HIT
Field Office Quintile (T12) ↓
3
3
+0
HIT
Field Office Rank (T12) ↓
466
—
—
n/a
Store 6523Humberto's Patch · Patch Rank #3 · Overall #7 of 18
Composite Score
-8.2%
KPIs Hit
5/10
Net Sales
$352,798
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
42.28%
44.03%
-1.75%
MISS
Punched Labor % ↓
27.77%
25.75%
+2.02%
MISS
FOB % ↓
3.28%
3.19%
+0.09%
MISS
Paper Cost % ↓
3.44%
3.65%
-0.21%
HIT
OEPE w/o Parks (sec) ↓
127
150
-23
HIT
R2P (sec) ↓
27
120
-93
HIT
KVS / GC (sec) ↓
34
65
-31
HIT
Overall Sat % ↑
69.30%
68.00%
+1.30%
HIT
Complaints / 100K GCs (T3) ↓
16.8
13.5
+3.3
MISS
Field Office Quintile (T12) ↓
4
3
+1
MISS
Field Office Rank (T12) ↓
630
—
—
n/a
Store 29339Rob's Patch · Patch Rank #1 · Overall #8 of 18
Composite Score
-5.3%
KPIs Hit
9/10
Net Sales
$345,565
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
44.65%
43.59%
+1.06%
HIT
Punched Labor % ↓
25.74%
26.25%
-0.51%
HIT
FOB % ↓
2.96%
3.04%
-0.08%
HIT
Paper Cost % ↓
3.13%
3.50%
-0.37%
HIT
OEPE w/o Parks (sec) ↓
138
150
-12
HIT
R2P (sec) ↓
83
120
-37
HIT
KVS / GC (sec) ↓
59
65
-6
HIT
Overall Sat % ↑
68.40%
68.00%
+0.40%
HIT
Complaints / 100K GCs (T3) ↓
15.9
13.5
+2.4
MISS
Field Office Quintile (T12) ↓
3
3
+0
HIT
Field Office Rank (T12) ↓
425
—
—
n/a
Store 6118Jolene's Patch · Patch Rank #3 · Overall #9 of 18
Composite Score
+1.2%
KPIs Hit
6/10
Net Sales
$360,642
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
41.49%
43.08%
-1.59%
MISS
Punched Labor % ↓
28.74%
26.50%
+2.24%
MISS
FOB % ↓
2.90%
3.19%
-0.29%
HIT
Paper Cost % ↓
3.70%
3.75%
-0.05%
HIT
OEPE w/o Parks (sec) ↓
160
150
+10
MISS
R2P (sec) ↓
98
120
-22
HIT
KVS / GC (sec) ↓
55
65
-10
HIT
Overall Sat % ↑
79.00%
68.00%
+11.00%
HIT
Complaints / 100K GCs (T3) ↓
18.4
13.5
+4.9
MISS
Field Office Quintile (T12) ↓
3
3
+0
HIT
Field Office Rank (T12) ↓
460
—
—
n/a
Store 671Jolene's Patch · Patch Rank #4 · Overall #10 of 18
Composite Score
+3.8%
KPIs Hit
3/10
Net Sales
$312,279
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
41.74%
42.84%
-1.10%
MISS
Punched Labor % ↓
27.62%
26.75%
+0.87%
MISS
FOB % ↓
3.42%
3.31%
+0.11%
MISS
Paper Cost % ↓
3.93%
3.75%
+0.18%
MISS
OEPE w/o Parks (sec) ↓
142
150
-8
HIT
R2P (sec) ↓
109
120
-11
HIT
KVS / GC (sec) ↓
54
65
-11
HIT
Overall Sat % ↑
63.00%
68.00%
-5.00%
MISS
Complaints / 100K GCs (T3) ↓
16.0
13.5
+2.5
MISS
Field Office Quintile (T12) ↓
4
3
+1
MISS
Field Office Rank (T12) ↓
789
—
—
n/a
Store 6493Rob's Patch · Patch Rank #2 · Overall #11 of 18
Composite Score
+6.9%
KPIs Hit
5/10
Net Sales
$340,270
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
41.95%
42.84%
-0.89%
MISS
Punched Labor % ↓
27.89%
26.50%
+1.39%
MISS
FOB % ↓
2.99%
3.16%
-0.17%
HIT
Paper Cost % ↓
3.45%
3.65%
-0.20%
HIT
OEPE w/o Parks (sec) ↓
135
150
-15
HIT
R2P (sec) ↓
48
120
-72
HIT
KVS / GC (sec) ↓
37
65
-28
HIT
Overall Sat % ↑
55.40%
68.00%
-12.60%
MISS
Complaints / 100K GCs (T3) ↓
28.6
13.5
+15.1
MISS
Field Office Quintile (T12) ↓
5
3
+2
MISS
Field Office Rank (T12) ↓
867
—
—
n/a
Store 7563AJ's Patch · Patch Rank #2 · Overall #12 of 18
Composite Score
+7.6%
KPIs Hit
4/10
Net Sales
$384,439
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
43.88%
44.45%
-0.57%
MISS
Punched Labor % ↓
26.14%
25.25%
+0.89%
MISS
FOB % ↓
3.05%
3.13%
-0.08%
HIT
Paper Cost % ↓
4.11%
4.00%
+0.11%
MISS
OEPE w/o Parks (sec) ↓
177
150
+27
MISS
R2P (sec) ↓
67
120
-53
HIT
KVS / GC (sec) ↓
53
65
-12
HIT
Overall Sat % ↑
81.40%
68.00%
+13.40%
HIT
Complaints / 100K GCs (T3) ↓
19.1
13.5
+5.6
MISS
Field Office Quintile (T12) ↓
5
3
+2
MISS
Field Office Rank (T12) ↓
881
—
—
n/a
Store 24690AJ's Patch · Patch Rank #3 · Overall #13 of 18
Composite Score
+8.9%
KPIs Hit
5/10
Net Sales
$447,687
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
46.80%
45.48%
+1.32%
HIT
Punched Labor % ↓
24.00%
25.25%
-1.25%
HIT
FOB % ↓
3.15%
3.13%
+0.02%
MISS
Paper Cost % ↓
3.46%
3.65%
-0.19%
HIT
OEPE w/o Parks (sec) ↓
164
150
+14
MISS
R2P (sec) ↓
64
120
-56
HIT
KVS / GC (sec) ↓
58
65
-7
HIT
Overall Sat % ↑
51.00%
68.00%
-17.00%
MISS
Complaints / 100K GCs (T3) ↓
28.0
13.5
+14.5
MISS
Field Office Quintile (T12) ↓
4
3
+1
MISS
Field Office Rank (T12) ↓
767
—
—
n/a
Store 12574James's Patch · Patch Rank #2 · Overall #14 of 18
Composite Score
+9.1%
KPIs Hit
4/10
Net Sales
$284,427
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
40.26%
40.87%
-0.61%
MISS
Punched Labor % ↓
28.98%
28.00%
+0.98%
MISS
FOB % ↓
3.29%
3.31%
-0.02%
HIT
Paper Cost % ↓
3.67%
3.75%
-0.08%
HIT
OEPE w/o Parks (sec) ↓
157
150
+7
MISS
R2P (sec) ↓
50
120
-70
HIT
KVS / GC (sec) ↓
73
65
+8
MISS
Overall Sat % ↑
81.20%
68.00%
+13.20%
HIT
Complaints / 100K GCs (T3) ↓
25.3
13.5
+11.8
MISS
Field Office Quintile (T12) ↓
4
3
+1
MISS
Field Office Rank (T12) ↓
664
—
—
n/a
Store 4016Rob's Patch · Patch Rank #3 · Overall #15 of 18
Composite Score
+15.5%
KPIs Hit
1/10
Net Sales
$389,082
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
42.39%
43.04%
-0.65%
MISS
Punched Labor % ↓
27.57%
26.50%
+1.07%
MISS
FOB % ↓
3.25%
3.17%
+0.08%
MISS
Paper Cost % ↓
3.43%
3.65%
-0.22%
HIT
OEPE w/o Parks (sec) ↓
230
150
+80
MISS
R2P (sec) ↓
146
120
+26
MISS
KVS / GC (sec) ↓
78
65
+13
MISS
Overall Sat % ↑
55.80%
68.00%
-12.20%
MISS
Complaints / 100K GCs (T3) ↓
14.7
13.5
+1.2
MISS
Field Office Quintile (T12) ↓
4
3
+1
MISS
Field Office Rank (T12) ↓
766
—
—
n/a
Store 555Rob's Patch · Patch Rank #4 · Overall #16 of 18
Composite Score
+20.1%
KPIs Hit
3/10
Net Sales
$336,900
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
43.44%
44.79%
-1.35%
MISS
Punched Labor % ↓
26.43%
25.75%
+0.68%
MISS
FOB % ↓
4.03%
3.04%
+0.99%
MISS
Paper Cost % ↓
3.44%
3.65%
-0.21%
HIT
OEPE w/o Parks (sec) ↓
168
150
+18
MISS
R2P (sec) ↓
50
120
-70
HIT
KVS / GC (sec) ↓
38
65
-27
HIT
Overall Sat % ↑
64.40%
68.00%
-3.60%
MISS
Complaints / 100K GCs (T3) ↓
36.4
13.5
+22.9
MISS
Field Office Quintile (T12) ↓
5
3
+2
MISS
Field Office Rank (T12) ↓
921
—
—
n/a
Store 1950AJ's Patch · Patch Rank #4 · Overall #17 of 18
Composite Score
+21.0%
KPIs Hit
1/10
Net Sales
$419,832
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
45.59%
46.07%
-0.48%
MISS
Punched Labor % ↓
25.48%
24.75%
+0.73%
MISS
FOB % ↓
3.17%
2.94%
+0.23%
MISS
Paper Cost % ↓
3.72%
4.00%
-0.28%
HIT
OEPE w/o Parks (sec) ↓
189
150
+39
MISS
R2P (sec) ↓
158
120
+38
MISS
KVS / GC (sec) ↓
69
65
+4
MISS
Overall Sat % ↑
58.90%
68.00%
-9.10%
MISS
Complaints / 100K GCs (T3) ↓
25.2
13.5
+11.7
MISS
Field Office Quintile (T12) ↓
4
3
+1
MISS
Field Office Rank (T12) ↓
716
—
—
n/a
Store 7494Jolene's Patch · Patch Rank #5 · Overall #18 of 18
Composite Score
+21.2%
KPIs Hit
3/10
Net Sales
$521,012
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
42.86%
44.64%
-1.78%
MISS
Punched Labor % ↓
26.73%
24.75%
+1.98%
MISS
FOB % ↓
3.14%
3.21%
-0.07%
HIT
Paper Cost % ↓
3.89%
4.00%
-0.11%
HIT
OEPE w/o Parks (sec) ↓
211
150
+61
MISS
R2P (sec) ↓
189
170
+19
MISS
KVS / GC (sec) ↓
59
65
-6
HIT
Overall Sat % ↑
48.60%
68.00%
-19.40%
MISS
Complaints / 100K GCs (T3) ↓
23.5
13.5
+10.0
MISS
Field Office Quintile (T12) ↓
5
3
+2
MISS
Field Office Rank (T12) ↓
859
—
—
n/a
Henry Organization - Patch Dashboard
Jun 1 – Jun 30, 2026 vs KPI Targets • 18 stores • 6 patches • Generated 2026-07-02 03:05
Stores
18
KPI Hit Rate
59%
All Targets Hit
3
Majority Miss
7
Avg Composite
-1.8%
Patch Rankings — ranked by avg composite — click a card to collapse
#1
Humberto
-19.7%
83%
KPI hit rate
3
Stores
0
Majority miss
#2
James
-9.7%
63%
KPI hit rate
2
Stores
1
Majority miss
#3
Horace
-9.3%
70%
KPI hit rate
3
Stores
1
Majority miss
#4
Jolene
-1.4%
62%
KPI hit rate
4
Stores
1
Majority miss
#5
AJ
+10.4%
40%
KPI hit rate
3
Stores
2
Majority miss
#6
Rob
+16.3%
33%
KPI hit rate
3
Stores
2
Majority miss
#1 Humberto's PatchStores: 2981, 6523, 18737
Patch Rank
Store
Overall Rank
Composite
KPIs Hit
PAC %
Labor %
FOB %
Sat %
OEPE
Comp/100K
#1
2981 📋
#2
-32.6%
10/10
46.57%
25.03%
2.49%
68.40%
95
11.2
#2
6523 📋
#4
-15.3%
8/10
44.95%
25.66%
3.28%
69.50%
136
15.0
#3
18737 📋
#6
-11.3%
7/10
44.43%
26.62%
2.87%
62.80%
119
17.0
#2 James's PatchStores: 12574, 36622
Patch Rank
Store
Overall Rank
Composite
KPIs Hit
PAC %
Labor %
FOB %
Sat %
OEPE
Comp/100K
#1
36622 📋
#1
-38.1%
9/9
59.02%
20.30%
1.08%
69.60%
0
2.8
#2
12574 📋
#16
+18.6%
3/10
40.62%
28.44%
3.90%
80.40%
163
31.8
#3 Horace's PatchStores: 671, 3525, 29339
Patch Rank
Store
Overall Rank
Composite
KPIs Hit
PAC %
Labor %
FOB %
Sat %
OEPE
Comp/100K
#1
3525 📋
#3
-24.0%
9/10
45.59%
25.18%
2.41%
69.00%
128
11.3
#2
29339 📋
#8
-4.2%
8/10
45.80%
25.10%
2.87%
66.30%
137
19.4
#3
671 📋
#10
+0.4%
4/10
40.47%
28.70%
3.80%
76.60%
117
16.8
#4 Jolene's PatchStores: 371, 6118, 6942, 7494
Patch Rank
Store
Overall Rank
Composite
KPIs Hit
PAC %
Labor %
FOB %
Sat %
OEPE
Comp/100K
#1
371 📋
#5
-15.1%
10/10
48.21%
23.60%
1.97%
70.10%
150
8.2
#2
6942 📋
#7
-10.2%
7/10
42.45%
27.09%
3.16%
51.30%
163
11.6
#3
6118 📋
#9
-0.1%
6/10
43.63%
27.18%
2.68%
49.40%
160
19.6
#4
7494 📋
#17
+19.9%
2/10
42.31%
27.04%
3.49%
80.60%
205
22.1
#5 AJ's PatchStores: 1950, 7563, 24690
Patch Rank
Store
Overall Rank
Composite
KPIs Hit
PAC %
Labor %
FOB %
Sat %
OEPE
Comp/100K
#1
24690 📋
#11
+3.8%
5/10
47.90%
23.02%
3.27%
49.40%
163
23.0
#2
7563 📋
#13
+10.9%
3/10
43.49%
26.48%
3.12%
49.00%
182
22.9
#3
1950 📋
#15
+16.4%
4/10
47.10%
24.50%
2.96%
56.90%
193
19.5
#6 Rob's PatchStores: 555, 4016, 6493
Patch Rank
Store
Overall Rank
Composite
KPIs Hit
PAC %
Labor %
FOB %
Sat %
OEPE
Comp/100K
#1
6493 📋
#12
+7.7%
5/10
43.06%
26.48%
3.69%
63.90%
131
27.6
#2
555 📋
#14
+15.5%
4/10
44.65%
26.32%
3.20%
79.00%
167
31.5
#3
4016 📋
#18
+25.6%
1/10
42.08%
27.54%
3.69%
59.10%
221
24.6
Rank ⇅
Store ⇅
Composite ⇅
KPIs Hit ⇅
PAC % ⇅
Labor % ⇅
FOB % ⇅
Sat % ⇅
OEPE ⇅
Comp/100K ⇅
#1
36622 📋
-38.1%
9/9
59.02%
20.30%
1.08%
69.60%
0
2.8
#2
2981 📋
-32.6%
10/10
46.57%
25.03%
2.49%
68.40%
95
11.2
#3
3525 📋
-24.0%
9/10
45.59%
25.18%
2.41%
69.00%
128
11.3
#4
6523 📋
-15.3%
8/10
44.95%
25.66%
3.28%
69.50%
136
15.0
#5
371 📋
-15.1%
10/10
48.21%
23.60%
1.97%
70.10%
150
8.2
#6
18737 📋
-11.3%
7/10
44.43%
26.62%
2.87%
62.80%
119
17.0
#7
6942 📋
-10.2%
7/10
42.45%
27.09%
3.16%
51.30%
163
11.6
#8
29339 📋
-4.2%
8/10
45.80%
25.10%
2.87%
66.30%
137
19.4
#9
6118 📋
-0.1%
6/10
43.63%
27.18%
2.68%
49.40%
160
19.6
#10
671 📋
+0.4%
4/10
40.47%
28.70%
3.80%
76.60%
117
16.8
#11
24690 📋
+3.8%
5/10
47.90%
23.02%
3.27%
49.40%
163
23.0
#12
6493 📋
+7.7%
5/10
43.06%
26.48%
3.69%
63.90%
131
27.6
#13
7563 📋
+10.9%
3/10
43.49%
26.48%
3.12%
49.00%
182
22.9
#14
555 📋
+15.5%
4/10
44.65%
26.32%
3.20%
79.00%
167
31.5
#15
1950 📋
+16.4%
4/10
47.10%
24.50%
2.96%
56.90%
193
19.5
#16
12574 📋
+18.6%
3/10
40.62%
28.44%
3.90%
80.40%
163
31.8
#17
7494 📋
+19.9%
2/10
42.31%
27.04%
3.49%
80.60%
205
22.1
#18
4016 📋
+25.6%
1/10
42.08%
27.54%
3.69%
59.10%
221
24.6
Methodology
How scores and rankings are calculated
Sources. Scorecard Ranking (operational KPIs), Food Over Base (food-cost breakdown), KPI Targets, Customer Care, and the monthly P&L for PAC %.
Composite score. Each KPI is normalized as (actual − target) / target (sign-flipped for higher-is-better metrics). The composite is the average across all measured KPIs. Negative = beating targets; positive = behind.
Store 36622James's Patch · Patch Rank #1 · Overall #1 of 18
Composite Score
-38.1%
KPIs Hit
9/9
Net Sales
$454,471
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
59.02%
56.33%
+2.69%
HIT
Punched Labor % ↓
20.30%
21.75%
-1.45%
HIT
FOB % ↓
1.08%
1.96%
-0.88%
HIT
Paper Cost % ↓
2.38%
2.50%
-0.12%
HIT
OEPE w/o Parks (sec) ↓
0
—
—
n/a
R2P (sec) ↓
45
120
-75
HIT
KVS / GC (sec) ↓
42
65
-23
HIT
Overall Sat % ↑
69.60%
68.00%
+1.60%
HIT
Complaints / 100K GCs (T3) ↓
2.8
13.5
-10.7
HIT
Field Office Quintile (T12) ↓
1
3
-2
HIT
Field Office Rank (T12) ↓
10
—
—
n/a
Store 2981Humberto's Patch · Patch Rank #1 · Overall #2 of 18
Composite Score
-32.6%
KPIs Hit
10/10
Net Sales
$330,175
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
46.57%
44.24%
+2.33%
HIT
Punched Labor % ↓
25.03%
26.00%
-0.97%
HIT
FOB % ↓
2.49%
3.11%
-0.62%
HIT
Paper Cost % ↓
3.12%
3.50%
-0.38%
HIT
OEPE w/o Parks (sec) ↓
95
150
-55
HIT
R2P (sec) ↓
19
120
-101
HIT
KVS / GC (sec) ↓
33
65
-32
HIT
Overall Sat % ↑
68.40%
68.00%
+0.40%
HIT
Complaints / 100K GCs (T3) ↓
11.2
13.5
-2.3
HIT
Field Office Quintile (T12) ↓
1
3
-2
HIT
Field Office Rank (T12) ↓
189
—
—
n/a
Store 3525Horace's Patch · Patch Rank #1 · Overall #3 of 18
Composite Score
-24.0%
KPIs Hit
9/10
Net Sales
$472,362
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
45.59%
45.21%
+0.38%
HIT
Punched Labor % ↓
25.18%
24.50%
+0.68%
MISS
FOB % ↓
2.41%
2.97%
-0.56%
HIT
Paper Cost % ↓
3.58%
3.75%
-0.17%
HIT
OEPE w/o Parks (sec) ↓
128
150
-22
HIT
R2P (sec) ↓
43
120
-77
HIT
KVS / GC (sec) ↓
44
65
-21
HIT
Overall Sat % ↑
69.00%
68.00%
+1.00%
HIT
Complaints / 100K GCs (T3) ↓
11.3
13.5
-2.2
HIT
Field Office Quintile (T12) ↓
1
3
-2
HIT
Field Office Rank (T12) ↓
95
—
—
n/a
Store 6523Humberto's Patch · Patch Rank #2 · Overall #4 of 18
Composite Score
-15.3%
KPIs Hit
8/10
Net Sales
$354,755
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
44.95%
44.07%
+0.88%
HIT
Punched Labor % ↓
25.66%
25.75%
-0.09%
HIT
FOB % ↓
3.28%
3.19%
+0.09%
MISS
Paper Cost % ↓
3.28%
3.65%
-0.37%
HIT
OEPE w/o Parks (sec) ↓
136
150
-14
HIT
R2P (sec) ↓
29
120
-91
HIT
KVS / GC (sec) ↓
30
65
-35
HIT
Overall Sat % ↑
69.50%
68.00%
+1.50%
HIT
Complaints / 100K GCs (T3) ↓
15.0
13.5
+1.5
MISS
Field Office Quintile (T12) ↓
3
3
+0
HIT
Field Office Rank (T12) ↓
594
—
—
n/a
Store 371Jolene's Patch · Patch Rank #1 · Overall #5 of 18
Composite Score
-15.1%
KPIs Hit
10/10
Net Sales
$599,941
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
48.21%
46.63%
+1.58%
HIT
Punched Labor % ↓
23.60%
23.75%
-0.15%
HIT
FOB % ↓
1.97%
2.91%
-0.94%
HIT
Paper Cost % ↓
3.62%
3.75%
-0.13%
HIT
OEPE w/o Parks (sec) ↓
150
150
+0
HIT
R2P (sec) ↓
162
170
-8
HIT
KVS / GC (sec) ↓
53
65
-12
HIT
Overall Sat % ↑
70.10%
68.00%
+2.10%
HIT
Complaints / 100K GCs (T3) ↓
8.2
13.5
-5.3
HIT
Field Office Quintile (T12) ↓
2
3
-1
HIT
Field Office Rank (T12) ↓
212
—
—
n/a
Store 18737Humberto's Patch · Patch Rank #3 · Overall #6 of 18
Composite Score
-11.3%
KPIs Hit
7/10
Net Sales
$299,422
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
44.43%
42.92%
+1.51%
HIT
Punched Labor % ↓
26.62%
27.15%
-0.53%
HIT
FOB % ↓
2.87%
3.24%
-0.37%
HIT
Paper Cost % ↓
3.29%
3.65%
-0.36%
HIT
OEPE w/o Parks (sec) ↓
119
150
-31
HIT
R2P (sec) ↓
56
120
-64
HIT
KVS / GC (sec) ↓
26
65
-39
HIT
Overall Sat % ↑
62.80%
68.00%
-5.20%
MISS
Complaints / 100K GCs (T3) ↓
17.0
13.5
+3.5
MISS
Field Office Quintile (T12) ↓
4
3
+1
MISS
Field Office Rank (T12) ↓
631
—
—
n/a
Store 6942Jolene's Patch · Patch Rank #2 · Overall #7 of 18
Composite Score
-10.2%
KPIs Hit
7/10
Net Sales
$318,820
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
42.45%
41.88%
+0.57%
HIT
Punched Labor % ↓
27.09%
27.00%
+0.09%
MISS
FOB % ↓
3.16%
3.35%
-0.19%
HIT
Paper Cost % ↓
3.96%
4.10%
-0.14%
HIT
OEPE w/o Parks (sec) ↓
163
150
+13
MISS
R2P (sec) ↓
58
120
-62
HIT
KVS / GC (sec) ↓
49
65
-16
HIT
Overall Sat % ↑
51.30%
68.00%
-16.70%
MISS
Complaints / 100K GCs (T3) ↓
11.6
13.5
-1.9
HIT
Field Office Quintile (T12) ↓
3
3
+0
HIT
Field Office Rank (T12) ↓
604
—
—
n/a
Store 29339Horace's Patch · Patch Rank #2 · Overall #8 of 18
Composite Score
-4.2%
KPIs Hit
8/10
Net Sales
$341,204
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
45.80%
43.74%
+2.06%
HIT
Punched Labor % ↓
25.10%
26.25%
-1.15%
HIT
FOB % ↓
2.87%
3.04%
-0.17%
HIT
Paper Cost % ↓
3.10%
3.50%
-0.40%
HIT
OEPE w/o Parks (sec) ↓
137
150
-13
HIT
R2P (sec) ↓
80
120
-40
HIT
KVS / GC (sec) ↓
56
65
-9
HIT
Overall Sat % ↑
66.30%
68.00%
-1.70%
MISS
Complaints / 100K GCs (T3) ↓
19.4
13.5
+5.9
MISS
Field Office Quintile (T12) ↓
3
3
+0
HIT
Field Office Rank (T12) ↓
516
—
—
n/a
Store 6118Jolene's Patch · Patch Rank #3 · Overall #9 of 18
Composite Score
-0.1%
KPIs Hit
6/10
Net Sales
$356,583
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
43.63%
43.13%
+0.50%
HIT
Punched Labor % ↓
27.18%
26.50%
+0.68%
MISS
FOB % ↓
2.68%
3.19%
-0.51%
HIT
Paper Cost % ↓
3.61%
3.75%
-0.14%
HIT
OEPE w/o Parks (sec) ↓
160
150
+10
MISS
R2P (sec) ↓
105
120
-15
HIT
KVS / GC (sec) ↓
51
65
-14
HIT
Overall Sat % ↑
49.40%
68.00%
-18.60%
MISS
Complaints / 100K GCs (T3) ↓
19.6
13.5
+6.1
MISS
Field Office Quintile (T12) ↓
3
3
+0
HIT
Field Office Rank (T12) ↓
430
—
—
n/a
Store 671Horace's Patch · Patch Rank #3 · Overall #10 of 18
Composite Score
+0.4%
KPIs Hit
4/10
Net Sales
$294,652
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
40.47%
42.83%
-2.36%
MISS
Punched Labor % ↓
28.70%
26.75%
+1.95%
MISS
FOB % ↓
3.80%
3.31%
+0.49%
MISS
Paper Cost % ↓
3.90%
3.75%
+0.15%
MISS
OEPE w/o Parks (sec) ↓
117
150
-33
HIT
R2P (sec) ↓
75
120
-45
HIT
KVS / GC (sec) ↓
48
65
-17
HIT
Overall Sat % ↑
76.60%
68.00%
+8.60%
HIT
Complaints / 100K GCs (T3) ↓
16.8
13.5
+3.3
MISS
Field Office Quintile (T12) ↓
4
3
+1
MISS
Field Office Rank (T12) ↓
764
—
—
n/a
Store 24690AJ's Patch · Patch Rank #1 · Overall #11 of 18
Composite Score
+3.8%
KPIs Hit
5/10
Net Sales
$432,860
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
47.90%
45.52%
+2.38%
HIT
Punched Labor % ↓
23.02%
25.25%
-2.23%
HIT
FOB % ↓
3.27%
3.13%
+0.14%
MISS
Paper Cost % ↓
3.48%
3.65%
-0.17%
HIT
OEPE w/o Parks (sec) ↓
163
150
+13
MISS
R2P (sec) ↓
77
120
-43
HIT
KVS / GC (sec) ↓
47
65
-18
HIT
Overall Sat % ↑
49.40%
68.00%
-18.60%
MISS
Complaints / 100K GCs (T3) ↓
23.0
13.5
+9.5
MISS
Field Office Quintile (T12) ↓
4
3
+1
MISS
Field Office Rank (T12) ↓
673
—
—
n/a
Store 6493Rob's Patch · Patch Rank #1 · Overall #12 of 18
Composite Score
+7.7%
KPIs Hit
5/10
Net Sales
$338,777
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
43.06%
43.08%
-0.02%
MISS
Punched Labor % ↓
26.48%
26.50%
-0.02%
HIT
FOB % ↓
3.69%
3.16%
+0.53%
MISS
Paper Cost % ↓
3.39%
3.65%
-0.26%
HIT
OEPE w/o Parks (sec) ↓
131
150
-19
HIT
R2P (sec) ↓
53
120
-67
HIT
KVS / GC (sec) ↓
37
65
-28
HIT
Overall Sat % ↑
63.90%
68.00%
-4.10%
MISS
Complaints / 100K GCs (T3) ↓
27.6
13.5
+14.1
MISS
Field Office Quintile (T12) ↓
5
3
+2
MISS
Field Office Rank (T12) ↓
858
—
—
n/a
Store 7563AJ's Patch · Patch Rank #2 · Overall #13 of 18
Composite Score
+10.9%
KPIs Hit
3/10
Net Sales
$373,161
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
43.49%
44.43%
-0.94%
MISS
Punched Labor % ↓
26.48%
25.25%
+1.23%
MISS
FOB % ↓
3.12%
3.13%
-0.01%
HIT
Paper Cost % ↓
4.19%
4.00%
+0.19%
MISS
OEPE w/o Parks (sec) ↓
182
150
+32
MISS
R2P (sec) ↓
63
120
-57
HIT
KVS / GC (sec) ↓
50
65
-15
HIT
Overall Sat % ↑
49.00%
68.00%
-19.00%
MISS
Complaints / 100K GCs (T3) ↓
22.9
13.5
+9.4
MISS
Field Office Quintile (T12) ↓
5
3
+2
MISS
Field Office Rank (T12) ↓
889
—
—
n/a
Store 555Rob's Patch · Patch Rank #2 · Overall #14 of 18
Composite Score
+15.5%
KPIs Hit
4/10
Net Sales
$341,264
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
44.65%
45.03%
-0.38%
MISS
Punched Labor % ↓
26.32%
25.75%
+0.57%
MISS
FOB % ↓
3.20%
3.04%
+0.16%
MISS
Paper Cost % ↓
3.51%
3.65%
-0.14%
HIT
OEPE w/o Parks (sec) ↓
167
150
+17
MISS
R2P (sec) ↓
82
120
-38
HIT
KVS / GC (sec) ↓
36
65
-29
HIT
Overall Sat % ↑
79.00%
68.00%
+11.00%
HIT
Complaints / 100K GCs (T3) ↓
31.5
13.5
+18.0
MISS
Field Office Quintile (T12) ↓
5
3
+2
MISS
Field Office Rank (T12) ↓
880
—
—
n/a
Store 1950AJ's Patch · Patch Rank #3 · Overall #15 of 18
Composite Score
+16.4%
KPIs Hit
4/10
Net Sales
$420,727
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
47.10%
46.18%
+0.92%
HIT
Punched Labor % ↓
24.50%
24.75%
-0.25%
HIT
FOB % ↓
2.96%
2.94%
+0.02%
MISS
Paper Cost % ↓
3.70%
4.00%
-0.30%
HIT
OEPE w/o Parks (sec) ↓
193
150
+43
MISS
R2P (sec) ↓
189
120
+69
MISS
KVS / GC (sec) ↓
61
65
-4
HIT
Overall Sat % ↑
56.90%
68.00%
-11.10%
MISS
Complaints / 100K GCs (T3) ↓
19.5
13.5
+6.0
MISS
Field Office Quintile (T12) ↓
4
3
+1
MISS
Field Office Rank (T12) ↓
666
—
—
n/a
Store 12574James's Patch · Patch Rank #2 · Overall #16 of 18
Composite Score
+18.6%
KPIs Hit
3/10
Net Sales
$276,787
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
40.62%
40.90%
-0.28%
MISS
Punched Labor % ↓
28.44%
28.00%
+0.44%
MISS
FOB % ↓
3.90%
3.31%
+0.59%
MISS
Paper Cost % ↓
3.42%
3.75%
-0.33%
HIT
OEPE w/o Parks (sec) ↓
163
150
+13
MISS
R2P (sec) ↓
65
120
-55
HIT
KVS / GC (sec) ↓
81
65
+16
MISS
Overall Sat % ↑
80.40%
68.00%
+12.40%
HIT
Complaints / 100K GCs (T3) ↓
31.8
13.5
+18.3
MISS
Field Office Quintile (T12) ↓
4
3
+1
MISS
Field Office Rank (T12) ↓
721
—
—
n/a
Store 7494Jolene's Patch · Patch Rank #4 · Overall #17 of 18
Composite Score
+19.9%
KPIs Hit
2/10
Net Sales
$512,753
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
42.31%
44.80%
-2.49%
MISS
Punched Labor % ↓
27.04%
24.75%
+2.29%
MISS
FOB % ↓
3.49%
3.21%
+0.28%
MISS
Paper Cost % ↓
4.12%
4.00%
+0.12%
MISS
OEPE w/o Parks (sec) ↓
205
150
+55
MISS
R2P (sec) ↓
171
170
+1
MISS
KVS / GC (sec) ↓
55
65
-10
HIT
Overall Sat % ↑
80.60%
68.00%
+12.60%
HIT
Complaints / 100K GCs (T3) ↓
22.1
13.5
+8.6
MISS
Field Office Quintile (T12) ↓
5
3
+2
MISS
Field Office Rank (T12) ↓
835
—
—
n/a
Store 4016Rob's Patch · Patch Rank #3 · Overall #18 of 18
Composite Score
+25.6%
KPIs Hit
1/10
Net Sales
$370,883
Scorecard KPIs vs targets
KPI
Actual
Target
vs Target
Status
PAC % (EOM) ↑
42.08%
43.11%
-1.03%
MISS
Punched Labor % ↓
27.54%
26.50%
+1.04%
MISS
FOB % ↓
3.69%
3.17%
+0.52%
MISS
Paper Cost % ↓
3.43%
3.65%
-0.22%
HIT
OEPE w/o Parks (sec) ↓
221
150
+71
MISS
R2P (sec) ↓
124
120
+4
MISS
KVS / GC (sec) ↓
74
65
+9
MISS
Overall Sat % ↑
59.10%
68.00%
-8.90%
MISS
Complaints / 100K GCs (T3) ↓
24.6
13.5
+11.1
MISS
Field Office Quintile (T12) ↓
5
3
+2
MISS
Field Office Rank (T12) ↓
815
—
—
n/a
Henry Organization - Patch Dashboard
May 1 – May 31, 2026 vs KPI Targets • 18 stores • 6 patches • Generated 2026-06-19 11:16
Stores
18
KPI Hit Rate
55%
All Targets Hit
1
Majority Miss
7
Avg Composite
-0.1%
Patch Rankings — ranked by avg composite — click a card to collapse
#1
Humberto
-19.9%
80%
KPI hit rate
3
Stores
0
Majority miss
#2
James
-8.0%
47%
KPI hit rate
2
Stores
1
Majority miss
#3
Horace
-4.7%
70%
KPI hit rate
3
Stores
1
Majority miss
#4
Jolene
-1.2%
57%
KPI hit rate
4
Stores
1
Majority miss
#5
AJ
+10.4%
37%
KPI hit rate
3
Stores
2
Majority miss
#6
Rob
+20.5%
37%
KPI hit rate
3
Stores
2
Majority miss
#1 Humberto's PatchStores: 2981, 6523, 18737
Patch Rank
Store
Overall Rank
Composite
KPIs Hit
PAC %
Labor %
FOB %
Sat %
OEPE
Comp/100K
#1
2981 📋
#2
-33.9%
10/10
46.61%
24.96%
2.52%
68.40%
85
11.2
#2
6523 📋
#4
-16.1%
8/10
44.11%
26.48%
3.17%
75.60%
131
15.0
#3
18737 📋
#6
-9.7%
6/10
43.60%
27.32%
2.75%
67.60%
122
17.0
#2 James's PatchStores: 12574, 36622
Patch Rank
Store
Overall Rank
Composite
KPIs Hit
PAC %
Labor %
FOB %
Sat %
OEPE
Comp/100K
#1
36622 📋
#1
-38.4%
8/9
57.30%
21.98%
1.12%
69.40%
0
2.8
#2
12574 📋
#17
+22.4%
1/10
39.33%
29.51%
3.61%
53.50%
211
31.8
#3 Horace's PatchStores: 671, 3525, 29339
Patch Rank
Store
Overall Rank
Composite
KPIs Hit
PAC %
Labor %
FOB %
Sat %
OEPE
Comp/100K
#1
3525 📋
#3
-24.2%
9/10
46.26%
24.59%
2.38%
71.00%
126
11.3
#2
29339 📋
#8
-5.0%
8/10
45.33%
25.52%
2.91%
66.70%
137
19.4
#3
671 📋
#14
+15.2%
4/10
34.72%
28.04%
8.28%
80.30%
103
16.8
#4 Jolene's PatchStores: 371, 6118, 6942, 7494
Patch Rank
Store
Overall Rank
Composite
KPIs Hit
PAC %
Labor %
FOB %
Sat %
OEPE
Comp/100K
#1
371 📋
#5
-15.6%
9/10
47.94%
24.09%
1.92%
70.90%
148
8.2
#2
6942 📋
#7
-7.2%
7/10
41.92%
27.82%
3.08%
61.10%
183
11.6
#3
6118 📋
#9
+0.7%
5/10
42.18%
28.26%
2.78%
67.10%
154
19.6
#4
7494 📋
#15
+17.3%
2/10
42.71%
27.30%
3.35%
66.70%
191
22.1
#5 AJ's PatchStores: 1950, 7563, 24690
Patch Rank
Store
Overall Rank
Composite
KPIs Hit
PAC %
Labor %
FOB %
Sat %
OEPE
Comp/100K
#1
24690 📋
#10
+7.5%
6/10
46.72%
24.14%
3.20%
80.20%
186
23.0
#2
7563 📋
#12
+9.4%
2/10
43.56%
26.53%
3.19%
49.10%
166
22.9
#3
1950 📋
#13
+14.1%
3/10
45.86%
25.51%
2.94%
54.00%
182
19.5
#6 Rob's PatchStores: 555, 4016, 6493
Patch Rank
Store
Overall Rank
Composite
KPIs Hit
PAC %
Labor %
FOB %
Sat %
OEPE
Comp/100K
#1
6493 📋
#11
+8.0%
4/10
42.80%
26.70%
3.51%
54.00%
144
27.6
#2
555 📋
#16
+21.4%
6/10
45.05%
25.50%
3.38%
80.30%
191
31.5
#3
4016 📋
#18
+32.0%
1/10
42.41%
27.55%
3.44%
62.80%
253
24.6
Rank ⇅
Store ⇅
Composite ⇅
KPIs Hit ⇅
PAC % ⇅
Labor % ⇅
FOB % ⇅
Sat % ⇅
OEPE ⇅
Comp/100K ⇅
#1
36622 📋
-38.4%
8/9
57.30%
21.98%
1.12%
69.40%
0
2.8
#2
2981 📋
-33.9%
10/10
46.61%
24.96%
2.52%
68.40%
85
11.2
#3
3525 📋
-24.2%
9/10
46.26%
24.59%
2.38%
71.00%
126
11.3
#4
6523 📋
-16.1%
8/10
44.11%
26.48%
3.17%
75.60%
131
15.0
#5
371 📋
-15.6%
9/10
47.94%
24.09%
1.92%
70.90%
148
8.2
#6
18737 📋
-9.7%
6/10
43.60%
27.32%
2.75%
67.60%
122
17.0
#7
6942 📋
-7.2%
7/10
41.92%
27.82%
3.08%
61.10%
183
11.6
#8
29339 📋
-5.0%
8/10
45.33%
25.52%
2.91%
66.70%
137
19.4
#9
6118 📋
+0.7%
5/10
42.18%
28.26%
2.78%
67.10%
154
19.6
#10
24690 📋
+7.5%
6/10
46.72%
24.14%
3.20%
80.20%
186
23.0
#11
6493 📋
+8.0%
4/10
42.80%
26.70%
3.51%
54.00%
144
27.6
#12
7563 📋
+9.4%
2/10
43.56%
26.53%
3.19%
49.10%
166
22.9
#13
1950 📋
+14.1%
3/10
45.86%
25.51%
2.94%
54.00%
182
19.5
#14
671 📋
+15.2%
4/10
34.72%
28.04%
8.28%
80.30%
103
16.8
#15
7494 📋
+17.3%
2/10
42.71%
27.30%
3.35%
66.70%
191
22.1
#16
555 📋
+21.4%
6/10
45.05%
25.50%
3.38%
80.30%
191
31.5
#17
12574 📋
+22.4%
1/10
39.33%
29.51%
3.61%
53.50%
211
31.8
#18
4016 📋
+32.0%
1/10
42.41%
27.55%
3.44%
62.80%
253
24.6
Methodology
How scores and rankings are calculated
Sources. Scorecard Ranking (operational KPIs), Food Over Base (food-cost breakdown), KPI Targets, Customer Care, and the monthly P&L for PAC %.
Composite score. Each KPI is normalized as (actual − target) / target (sign-flipped for higher-is-better metrics). The composite is the average across all measured KPIs. Negative = beating targets; positive = behind.