Henry Organization - Patch Dashboard

Aug 1 – Aug 14, 2026 vs KPI Targets • 18 stores • 5 patches • Generated 2026-08-15 12:26

Stores

KPI Hit Rate

54%

All Targets Hit

Majority Miss

Avg Composite

-2.3%

Patch Rankings — ranked by avg composite — click a card to collapse

Humberto

-21.1%

80%

KPI hit rate

Stores

Majority miss

James

-15.2%

58%

KPI hit rate

Stores

Majority miss

Jolene

+2.6%

50%

KPI hit rate

Stores

Majority miss

+2.7%

52%

KPI hit rate

Stores

Majority miss

Rob

+7.1%

38%

KPI hit rate

Stores

Majority miss

#1 Humberto's PatchStores: 2981, 6523, 18737

Patch Rank	Store	Overall Rank	Composite	KPIs Hit	PAC %	Labor %	FOB %	Sat %	OEPE	Comp/100K
#1	2981 📋	#2	-32.4%	10/10	45.96%	25.00%	2.76%	70.70%	83	12.0
#2	18737 📋	#4	-16.5%	6/10	42.15%	27.43%	3.61%	54.40%	140	6.6
#3	6523 📋	#5	-14.4%	8/10	43.69%	26.30%	3.11%	72.70%	126	12.7

#2 James's PatchStores: 12574, 36622

Patch Rank	Store	Overall Rank	Composite	KPIs Hit	PAC %	Labor %	FOB %	Sat %	OEPE	Comp/100K
#1	36622 📋	#1	-35.9%	8/9	60.32%	19.14%	1.03%	60.00%	0	3.3
#2	12574 📋	#12	+5.5%	3/10	39.72%	29.58%	3.72%	76.70%	163	19.9

#3 Jolene's PatchStores: 371, 671, 6118, 6942, 7494

Patch Rank	Store	Overall Rank	Composite	KPIs Hit	PAC %	Labor %	FOB %	Sat %	OEPE	Comp/100K
#1	371 📋	#6	-12.0%	8/10	46.24%	24.85%	2.20%	65.00%	147	11.0
#2	6118 📋	#8	-3.7%	6/10	41.64%	28.76%	2.93%	74.30%	152	14.7
#3	6942 📋	#9	+0.4%	5/10	40.03%	28.80%	3.38%	83.10%	200	16.0
#4	671 📋	#13	+6.7%	4/10	40.91%	28.50%	3.27%	60.00%	141	20.2
#5	7494 📋	#18	+21.5%	2/10	41.38%	27.59%	3.46%	60.40%	179	24.2

#4 AJ's PatchStores: 1950, 3525, 7563, 24690

Patch Rank	Store	Overall Rank	Composite	KPIs Hit	PAC %	Labor %	FOB %	Sat %	OEPE	Comp/100K
#1	3525 📋	#3	-18.0%	6/10	42.34%	27.39%	2.84%	60.00%	133	12.2
#2	7563 📋	#10	+3.5%	4/10	44.59%	25.43%	3.40%	52.00%	143	16.2
#3	24690 📋	#11	+4.9%	7/10	45.77%	25.17%	2.98%	79.60%	156	26.7
#4	1950 📋	#17	+20.5%	4/10	47.02%	24.36%	2.51%	54.20%	188	27.8

#5 Rob's PatchStores: 555, 4016, 6493, 29339

Patch Rank	Store	Overall Rank	Composite	KPIs Hit	PAC %	Labor %	FOB %	Sat %	OEPE	Comp/100K
#1	29339 📋	#7	-5.4%	6/10	42.85%	26.74%	3.32%	62.00%	135	13.5
#2	555 📋	#14	+9.6%	3/10	43.91%	25.78%	3.59%	67.60%	145	28.2
#3	4016 📋	#15	+9.7%	2/10	41.82%	27.97%	3.50%	57.10%	206	7.7
#4	6493 📋	#16	+14.7%	4/10	38.78%	30.25%	3.89%	54.50%	139	32.8

Rank ⇅	Store ⇅	Composite ⇅	KPIs Hit ⇅	PAC % ⇅	Labor % ⇅	FOB % ⇅	Sat % ⇅	OEPE ⇅	Comp/100K ⇅
#1	36622 📋	-35.9%	8/9	60.32%	19.14%	1.03%	60.00%	0	3.3
#2	2981 📋	-32.4%	10/10	45.96%	25.00%	2.76%	70.70%	83	12.0
#3	3525 📋	-18.0%	6/10	42.34%	27.39%	2.84%	60.00%	133	12.2
#4	18737 📋	-16.5%	6/10	42.15%	27.43%	3.61%	54.40%	140	6.6
#5	6523 📋	-14.4%	8/10	43.69%	26.30%	3.11%	72.70%	126	12.7
#6	371 📋	-12.0%	8/10	46.24%	24.85%	2.20%	65.00%	147	11.0
#7	29339 📋	-5.4%	6/10	42.85%	26.74%	3.32%	62.00%	135	13.5
#8	6118 📋	-3.7%	6/10	41.64%	28.76%	2.93%	74.30%	152	14.7
#9	6942 📋	+0.4%	5/10	40.03%	28.80%	3.38%	83.10%	200	16.0
#10	7563 📋	+3.5%	4/10	44.59%	25.43%	3.40%	52.00%	143	16.2
#11	24690 📋	+4.9%	7/10	45.77%	25.17%	2.98%	79.60%	156	26.7
#12	12574 📋	+5.5%	3/10	39.72%	29.58%	3.72%	76.70%	163	19.9
#13	671 📋	+6.7%	4/10	40.91%	28.50%	3.27%	60.00%	141	20.2
#14	555 📋	+9.6%	3/10	43.91%	25.78%	3.59%	67.60%	145	28.2
#15	4016 📋	+9.7%	2/10	41.82%	27.97%	3.50%	57.10%	206	7.7
#16	6493 📋	+14.7%	4/10	38.78%	30.25%	3.89%	54.50%	139	32.8
#17	1950 📋	+20.5%	4/10	47.02%	24.36%	2.51%	54.20%	188	27.8
#18	7494 📋	+21.5%	2/10	41.38%	27.59%	3.46%	60.40%	179	24.2

Methodology

How scores and rankings are calculated

Sources. Scorecard Ranking (operational KPIs), Food Over Base (food-cost breakdown), KPI Targets, Customer Care, and the monthly P&L for PAC %.

Composite score. Each KPI is normalized as (actual − target) / target (sign-flipped for higher-is-better metrics). The composite is the average across all measured KPIs. Negative = beating targets; positive = behind.

Patch assignments. Jolene: 371, 671, 6118, 6942, 7494 · Rob: 555, 4016, 6493, 29339 · AJ: 1950, 3525, 7563, 24690 · James: 12574, 36622 · Humberto: 2981, 6523, 18737.

Generated 2026-08-15 12:26.

Store 36622James's Patch · Patch Rank #1 · Overall #1 of 18

Composite Score

-35.9%

KPIs Hit

8/9

Net Sales

$229,520

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (14d) ↑

60.32%

56.29%

+4.03%

HIT

Punched Labor % ↓

19.14%

21.75%

-2.61%

HIT

FOB % ↓

1.03%

1.96%

-0.93%

HIT

Paper Cost % ↓

2.26%

2.50%

-0.24%

HIT

OEPE w/o Parks (sec) ↓

—

n/a

R2P (sec) ↓

120

-60

HIT

KVS / GC (sec) ↓

-12

HIT

Overall Sat % ↑

60.00%

68.00%

-8.00%

MISS

Complaints / 100K GCs (T3) ↓

3.3

13.5

-10.2

HIT

Field Office Quintile (T12) ↓

-2

HIT

Field Office Rank (T12) ↓

—

n/a

Store 2981Humberto's Patch · Patch Rank #1 · Overall #2 of 18

Composite Score

-32.4%

KPIs Hit

10/10

Net Sales

$149,287

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (14d) ↑

45.96%

43.56%

+2.40%

HIT

Punched Labor % ↓

25.00%

26.00%

-1.00%

HIT

FOB % ↓

2.76%

3.11%

-0.35%

HIT

Paper Cost % ↓

2.89%

3.50%

-0.61%

HIT

OEPE w/o Parks (sec) ↓

150

-67

HIT

R2P (sec) ↓

120

-106

HIT

KVS / GC (sec) ↓

-28

HIT

Overall Sat % ↑

70.70%

68.00%

+2.70%

HIT

Complaints / 100K GCs (T3) ↓

12.0

13.5

-1.5

HIT

Field Office Quintile (T12) ↓

-2

HIT

Field Office Rank (T12) ↓

188

—

n/a

Store 3525AJ's Patch · Patch Rank #1 · Overall #3 of 18

Composite Score

-18.0%

KPIs Hit

6/10

Net Sales

$205,820

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (14d) ↑

42.34%

44.81%

-2.47%

MISS

Punched Labor % ↓

27.39%

24.50%

+2.89%

MISS

FOB % ↓

2.84%

2.97%

-0.13%

HIT

Paper Cost % ↓

3.79%

3.75%

+0.04%

MISS

OEPE w/o Parks (sec) ↓

133

150

-17

HIT

R2P (sec) ↓

120

-73

HIT

KVS / GC (sec) ↓

-18

HIT

Overall Sat % ↑

60.00%

68.00%

-8.00%

MISS

Complaints / 100K GCs (T3) ↓

12.2

13.5

-1.3

HIT

Field Office Quintile (T12) ↓

-2

HIT

Field Office Rank (T12) ↓

—

n/a

Store 18737Humberto's Patch · Patch Rank #2 · Overall #4 of 18

Composite Score

-16.5%

KPIs Hit

6/10

Net Sales

$132,120

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (14d) ↑

42.15%

42.45%

-0.30%

MISS

Punched Labor % ↓

27.43%

27.15%

+0.28%

MISS

FOB % ↓

3.61%

3.24%

+0.37%

MISS

Paper Cost % ↓

3.44%

3.65%

-0.21%

HIT

OEPE w/o Parks (sec) ↓

140

150

-10

HIT

R2P (sec) ↓

120

-55

HIT

KVS / GC (sec) ↓

-34

HIT

Overall Sat % ↑

54.40%

68.00%

-13.60%

MISS

Complaints / 100K GCs (T3) ↓

6.6

13.5

-6.9

HIT

Field Office Quintile (T12) ↓

HIT

Field Office Rank (T12) ↓

547

—

n/a

Store 6523Humberto's Patch · Patch Rank #3 · Overall #5 of 18

Composite Score

-14.4%

KPIs Hit

8/10

Net Sales

$156,223

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (14d) ↑

43.69%

43.57%

+0.12%

HIT

Punched Labor % ↓

26.30%

25.75%

+0.55%

MISS

FOB % ↓

3.11%

3.19%

-0.08%

HIT

Paper Cost % ↓

3.36%

3.65%

-0.29%

HIT

OEPE w/o Parks (sec) ↓

126

150

-24

HIT

R2P (sec) ↓

120

-94

HIT

KVS / GC (sec) ↓

-35

HIT

Overall Sat % ↑

72.70%

68.00%

+4.70%

HIT

Complaints / 100K GCs (T3) ↓

12.7

13.5

-0.8

HIT

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

630

—

n/a

Store 371Jolene's Patch · Patch Rank #1 · Overall #6 of 18

Composite Score

-12.0%

KPIs Hit

8/10

Net Sales

$262,991

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (14d) ↑

46.24%

46.03%

+0.21%

HIT

Punched Labor % ↓

24.85%

23.75%

+1.10%

MISS

FOB % ↓

2.20%

2.91%

-0.71%

HIT

Paper Cost % ↓

3.51%

3.75%

-0.24%

HIT

OEPE w/o Parks (sec) ↓

147

150

-3

HIT

R2P (sec) ↓

152

170

-18

HIT

KVS / GC (sec) ↓

-11

HIT

Overall Sat % ↑

65.00%

68.00%

-3.00%

MISS

Complaints / 100K GCs (T3) ↓

11.0

13.5

-2.5

HIT

Field Office Quintile (T12) ↓

-1

HIT

Field Office Rank (T12) ↓

233

—

n/a

Store 29339Rob's Patch · Patch Rank #1 · Overall #7 of 18

Composite Score

-5.4%

KPIs Hit

6/10

Net Sales

$149,780

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (14d) ↑

42.85%

43.18%

-0.33%

MISS

Punched Labor % ↓

26.74%

26.25%

+0.49%

MISS

FOB % ↓

3.32%

3.04%

+0.28%

MISS

Paper Cost % ↓

3.23%

3.50%

-0.27%

HIT

OEPE w/o Parks (sec) ↓

135

150

-15

HIT

R2P (sec) ↓

120

-35

HIT

KVS / GC (sec) ↓

-9

HIT

Overall Sat % ↑

62.00%

68.00%

-6.00%

MISS

Complaints / 100K GCs (T3) ↓

13.5

+0.0

HIT

Field Office Quintile (T12) ↓

HIT

Field Office Rank (T12) ↓

425

—

n/a

Store 6118Jolene's Patch · Patch Rank #2 · Overall #8 of 18

Composite Score

-3.7%

KPIs Hit

6/10

Net Sales

$159,869

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (14d) ↑

41.64%

42.54%

-0.90%

MISS

Punched Labor % ↓

28.76%

26.50%

+2.26%

MISS

FOB % ↓

2.93%

3.19%

-0.26%

HIT

Paper Cost % ↓

3.64%

3.75%

-0.11%

HIT

OEPE w/o Parks (sec) ↓

152

150

MISS

R2P (sec) ↓

120

-35

HIT

KVS / GC (sec) ↓

-9

HIT

Overall Sat % ↑

74.30%

68.00%

+6.30%

HIT

Complaints / 100K GCs (T3) ↓

14.7

13.5

+1.2

MISS

Field Office Quintile (T12) ↓

HIT

Field Office Rank (T12) ↓

460

—

n/a

Store 6942Jolene's Patch · Patch Rank #3 · Overall #9 of 18

Composite Score

+0.4%

KPIs Hit

5/10

Net Sales

$151,424

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (14d) ↑

40.03%

41.45%

-1.42%

MISS

Punched Labor % ↓

28.80%

27.00%

+1.80%

MISS

FOB % ↓

3.38%

3.35%

+0.03%

MISS

Paper Cost % ↓

3.93%

4.10%

-0.17%

HIT

OEPE w/o Parks (sec) ↓

200

150

+50

MISS

R2P (sec) ↓

120

-50

HIT

KVS / GC (sec) ↓

-9

HIT

Overall Sat % ↑

83.10%

68.00%

+15.10%

HIT

Complaints / 100K GCs (T3) ↓

16.0

13.5

+2.5

MISS

Field Office Quintile (T12) ↓

HIT

Field Office Rank (T12) ↓

466

—

n/a

Store 7563AJ's Patch · Patch Rank #2 · Overall #10 of 18

Composite Score

+3.5%

KPIs Hit

4/10

Net Sales

$180,078

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (14d) ↑

44.59%

44.43%

+0.16%

HIT

Punched Labor % ↓

25.43%

25.25%

+0.18%

MISS

FOB % ↓

3.40%

3.13%

+0.27%

MISS

Paper Cost % ↓

4.05%

4.00%

+0.05%

MISS

OEPE w/o Parks (sec) ↓

143

150

-7

HIT

R2P (sec) ↓

120

-51

HIT

KVS / GC (sec) ↓

-12

HIT

Overall Sat % ↑

52.00%

68.00%

-16.00%

MISS

Complaints / 100K GCs (T3) ↓

16.2

13.5

+2.7

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

881

—

n/a

Store 24690AJ's Patch · Patch Rank #3 · Overall #11 of 18

Composite Score

+4.9%

KPIs Hit

7/10

Net Sales

$197,585

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (14d) ↑

45.77%

45.12%

+0.65%

HIT

Punched Labor % ↓

25.17%

25.25%

-0.08%

HIT

FOB % ↓

2.98%

3.13%

-0.15%

HIT

Paper Cost % ↓

3.42%

3.65%

-0.23%

HIT

OEPE w/o Parks (sec) ↓

156

150

MISS

R2P (sec) ↓

120

-64

HIT

KVS / GC (sec) ↓

-16

HIT

Overall Sat % ↑

79.60%

68.00%

+11.60%

HIT

Complaints / 100K GCs (T3) ↓

26.7

13.5

+13.2

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

767

—

n/a

Store 12574James's Patch · Patch Rank #2 · Overall #12 of 18

Composite Score

+5.5%

KPIs Hit

3/10

Net Sales

$131,532

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (14d) ↑

39.72%

40.70%

-0.98%

MISS

Punched Labor % ↓

29.58%

28.00%

+1.58%

MISS

FOB % ↓

3.72%

3.31%

+0.41%

MISS

Paper Cost % ↓

2.94%

3.75%

-0.81%

HIT

OEPE w/o Parks (sec) ↓

163

150

+13

MISS

R2P (sec) ↓

120

-63

HIT

KVS / GC (sec) ↓

MISS

Overall Sat % ↑

76.70%

68.00%

+8.70%

HIT

Complaints / 100K GCs (T3) ↓

19.9

13.5

+6.4

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

664

—

n/a

Store 671Jolene's Patch · Patch Rank #4 · Overall #13 of 18

Composite Score

+6.7%

KPIs Hit

4/10

Net Sales

$146,540

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (14d) ↑

40.91%

42.35%

-1.44%

MISS

Punched Labor % ↓

28.50%

26.75%

+1.75%

MISS

FOB % ↓

3.27%

3.31%

-0.04%

HIT

Paper Cost % ↓

3.77%

3.75%

+0.02%

MISS

OEPE w/o Parks (sec) ↓

141

150

-9

HIT

R2P (sec) ↓

115

120

-5

HIT

KVS / GC (sec) ↓

-14

HIT

Overall Sat % ↑

60.00%

68.00%

-8.00%

MISS

Complaints / 100K GCs (T3) ↓

20.2

13.5

+6.7

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

789

—

n/a

Store 555Rob's Patch · Patch Rank #2 · Overall #14 of 18

Composite Score

+9.6%

KPIs Hit

3/10

Net Sales

$137,825

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (14d) ↑

43.91%

44.42%

-0.51%

MISS

Punched Labor % ↓

25.78%

25.75%

+0.03%

MISS

FOB % ↓

3.59%

3.04%

+0.55%

MISS

Paper Cost % ↓

3.71%

3.65%

+0.06%

MISS

OEPE w/o Parks (sec) ↓

145

150

-5

HIT

R2P (sec) ↓

120

-75

HIT

KVS / GC (sec) ↓

-29

HIT

Overall Sat % ↑

67.60%

68.00%

-0.40%

MISS

Complaints / 100K GCs (T3) ↓

28.2

13.5

+14.7

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

921

—

n/a

Store 4016Rob's Patch · Patch Rank #3 · Overall #15 of 18

Composite Score

+9.7%

KPIs Hit

2/10

Net Sales

$170,739

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (14d) ↑

41.82%

42.72%

-0.90%

MISS

Punched Labor % ↓

27.97%

26.50%

+1.47%

MISS

FOB % ↓

3.50%

3.17%

+0.33%

MISS

Paper Cost % ↓

3.45%

3.65%

-0.20%

HIT

OEPE w/o Parks (sec) ↓

206

150

+56

MISS

R2P (sec) ↓

158

120

+38

MISS

KVS / GC (sec) ↓

+10

MISS

Overall Sat % ↑

57.10%

68.00%

-10.90%

MISS

Complaints / 100K GCs (T3) ↓

7.7

13.5

-5.8

HIT

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

766

—

n/a

Store 6493Rob's Patch · Patch Rank #4 · Overall #16 of 18

Composite Score

+14.7%

KPIs Hit

4/10

Net Sales

$146,522

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (14d) ↑

38.78%

42.59%

-3.81%

MISS

Punched Labor % ↓

30.25%

26.50%

+3.75%

MISS

FOB % ↓

3.89%

3.16%

+0.73%

MISS

Paper Cost % ↓

3.39%

3.65%

-0.26%

HIT

OEPE w/o Parks (sec) ↓

139

150

-11

HIT

R2P (sec) ↓

120

-77

HIT

KVS / GC (sec) ↓

-29

HIT

Overall Sat % ↑

54.50%

68.00%

-13.50%

MISS

Complaints / 100K GCs (T3) ↓

32.8

13.5

+19.3

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

867

—

n/a

Store 1950AJ's Patch · Patch Rank #4 · Overall #17 of 18

Composite Score

+20.5%

KPIs Hit

4/10

Net Sales

$191,423

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (14d) ↑

47.02%

45.68%

+1.34%

HIT

Punched Labor % ↓

24.36%

24.75%

-0.39%

HIT

FOB % ↓

2.51%

2.94%

-0.43%

HIT

Paper Cost % ↓

3.65%

4.00%

-0.35%

HIT

OEPE w/o Parks (sec) ↓

188

150

+38

MISS

R2P (sec) ↓

174

120

+54

MISS

KVS / GC (sec) ↓

MISS

Overall Sat % ↑

54.20%

68.00%

-13.80%

MISS

Complaints / 100K GCs (T3) ↓

27.8

13.5

+14.3

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

716

—

n/a

Store 7494Jolene's Patch · Patch Rank #5 · Overall #18 of 18

Composite Score

+21.5%

KPIs Hit

2/10

Net Sales

$228,221

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (14d) ↑

41.38%

44.14%

-2.76%

MISS

Punched Labor % ↓

27.59%

24.75%

+2.84%

MISS

FOB % ↓

3.46%

3.21%

+0.25%

MISS

Paper Cost % ↓

3.82%

4.00%

-0.18%

HIT

OEPE w/o Parks (sec) ↓

179

150

+29

MISS

R2P (sec) ↓

187

170

+17

MISS

KVS / GC (sec) ↓

-2

HIT

Overall Sat % ↑

60.40%

68.00%

-7.60%

MISS

Complaints / 100K GCs (T3) ↓

24.2

13.5

+10.7

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

859

—

n/a

Henry Organization - Patch Dashboard

Jul 1 – Jul 31, 2026 vs KPI Targets • 18 stores • 5 patches • Generated 2026-08-03 06:59

Stores

KPI Hit Rate

53%

All Targets Hit

Majority Miss

Avg Composite

-1.3%

Patch Rankings — ranked by avg composite — click a card to collapse

Humberto

-18.4%

73%

KPI hit rate

Stores

Majority miss

James

-12.3%

68%

KPI hit rate

Stores

Majority miss

Jolene

+1.4%

50%

KPI hit rate

Stores

Majority miss

+3.2%

40%

KPI hit rate

Stores

Majority miss

Rob

+9.3%

45%

KPI hit rate

Stores

Majority miss

#1 Humberto's PatchStores: 2981, 6523, 18737

Patch Rank	Store	Overall Rank	Composite	KPIs Hit	PAC %	Labor %	FOB %	Sat %	OEPE	Comp/100K
#1	2981 📋	#2	-29.5%	8/10	46.87%	24.25%	2.63%	65.40%	88	15.1
#2	18737 📋	#4	-17.4%	9/10	44.00%	26.42%	3.09%	55.50%	133	13.4
#3	6523 📋	#7	-8.2%	5/10	42.28%	27.77%	3.28%	69.30%	127	16.8

#2 James's PatchStores: 12574, 36622

Patch Rank	Store	Overall Rank	Composite	KPIs Hit	PAC %	Labor %	FOB %	Sat %	OEPE	Comp/100K
#1	36622 📋	#1	-33.8%	9/9	60.06%	19.11%	1.18%	75.00%	0	2.7
#2	12574 📋	#14	+9.1%	4/10	40.26%	28.98%	3.29%	81.20%	157	25.3

#3 Jolene's PatchStores: 371, 671, 6118, 6942, 7494

Patch Rank	Store	Overall Rank	Composite	KPIs Hit	PAC %	Labor %	FOB %	Sat %	OEPE	Comp/100K
#1	371 📋	#5	-10.3%	7/10	45.62%	25.70%	2.03%	69.50%	152	11.8
#2	6942 📋	#6	-8.7%	6/10	41.58%	27.77%	3.10%	48.00%	185	10.2
#3	6118 📋	#9	+1.2%	6/10	41.49%	28.74%	2.90%	79.00%	160	18.4
#4	671 📋	#10	+3.8%	3/10	41.74%	27.62%	3.42%	63.00%	142	16.0
#5	7494 📋	#18	+21.2%	3/10	42.86%	26.73%	3.14%	48.60%	211	23.5

#4 AJ's PatchStores: 1950, 3525, 7563, 24690

Patch Rank	Store	Overall Rank	Composite	KPIs Hit	PAC %	Labor %	FOB %	Sat %	OEPE	Comp/100K
#1	3525 📋	#3	-24.6%	6/10	45.03%	25.28%	2.40%	63.70%	132	8.8
#2	7563 📋	#12	+7.6%	4/10	43.88%	26.14%	3.05%	81.40%	177	19.1
#3	24690 📋	#13	+8.9%	5/10	46.80%	24.00%	3.15%	51.00%	164	28.0
#4	1950 📋	#17	+21.0%	1/10	45.59%	25.48%	3.17%	58.90%	189	25.2

#5 Rob's PatchStores: 555, 4016, 6493, 29339

Patch Rank	Store	Overall Rank	Composite	KPIs Hit	PAC %	Labor %	FOB %	Sat %	OEPE	Comp/100K
#1	29339 📋	#8	-5.3%	9/10	44.65%	25.74%	2.96%	68.40%	138	15.9
#2	6493 📋	#11	+6.9%	5/10	41.95%	27.89%	2.99%	55.40%	135	28.6
#3	4016 📋	#15	+15.5%	1/10	42.39%	27.57%	3.25%	55.80%	230	14.7
#4	555 📋	#16	+20.1%	3/10	43.44%	26.43%	4.03%	64.40%	168	36.4

Rank ⇅	Store ⇅	Composite ⇅	KPIs Hit ⇅	PAC % ⇅	Labor % ⇅	FOB % ⇅	Sat % ⇅	OEPE ⇅	Comp/100K ⇅
#1	36622 📋	-33.8%	9/9	60.06%	19.11%	1.18%	75.00%	0	2.7
#2	2981 📋	-29.5%	8/10	46.87%	24.25%	2.63%	65.40%	88	15.1
#3	3525 📋	-24.6%	6/10	45.03%	25.28%	2.40%	63.70%	132	8.8
#4	18737 📋	-17.4%	9/10	44.00%	26.42%	3.09%	55.50%	133	13.4
#5	371 📋	-10.3%	7/10	45.62%	25.70%	2.03%	69.50%	152	11.8
#6	6942 📋	-8.7%	6/10	41.58%	27.77%	3.10%	48.00%	185	10.2
#7	6523 📋	-8.2%	5/10	42.28%	27.77%	3.28%	69.30%	127	16.8
#8	29339 📋	-5.3%	9/10	44.65%	25.74%	2.96%	68.40%	138	15.9
#9	6118 📋	+1.2%	6/10	41.49%	28.74%	2.90%	79.00%	160	18.4
#10	671 📋	+3.8%	3/10	41.74%	27.62%	3.42%	63.00%	142	16.0
#11	6493 📋	+6.9%	5/10	41.95%	27.89%	2.99%	55.40%	135	28.6
#12	7563 📋	+7.6%	4/10	43.88%	26.14%	3.05%	81.40%	177	19.1
#13	24690 📋	+8.9%	5/10	46.80%	24.00%	3.15%	51.00%	164	28.0
#14	12574 📋	+9.1%	4/10	40.26%	28.98%	3.29%	81.20%	157	25.3
#15	4016 📋	+15.5%	1/10	42.39%	27.57%	3.25%	55.80%	230	14.7
#16	555 📋	+20.1%	3/10	43.44%	26.43%	4.03%	64.40%	168	36.4
#17	1950 📋	+21.0%	1/10	45.59%	25.48%	3.17%	58.90%	189	25.2
#18	7494 📋	+21.2%	3/10	42.86%	26.73%	3.14%	48.60%	211	23.5

Methodology

How scores and rankings are calculated

Sources. Scorecard Ranking (operational KPIs), Food Over Base (food-cost breakdown), KPI Targets, Customer Care, and the monthly P&L for PAC %.

Patch assignments. Jolene: 371, 671, 6118, 6942, 7494 · Rob: 555, 4016, 6493, 29339 · AJ: 1950, 3525, 7563, 24690 · James: 12574, 36622 · Humberto: 2981, 6523, 18737.

Generated 2026-08-03 06:59.

Store 36622James's Patch · Patch Rank #1 · Overall #1 of 18

Composite Score

-33.8%

KPIs Hit

9/9

Net Sales

$496,020

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

60.06%

56.35%

+3.71%

HIT

Punched Labor % ↓

19.11%

21.75%

-2.64%

HIT

FOB % ↓

1.18%

1.96%

-0.78%

HIT

Paper Cost % ↓

2.39%

2.50%

-0.11%

HIT

OEPE w/o Parks (sec) ↓

—

n/a

R2P (sec) ↓

120

-56

HIT

KVS / GC (sec) ↓

-9

HIT

Overall Sat % ↑

75.00%

68.00%

+7.00%

HIT

Complaints / 100K GCs (T3) ↓

2.7

13.5

-10.8

HIT

Field Office Quintile (T12) ↓

-2

HIT

Field Office Rank (T12) ↓

—

n/a

Store 2981Humberto's Patch · Patch Rank #1 · Overall #2 of 18

Composite Score

-29.5%

KPIs Hit

8/10

Net Sales

$348,563

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

46.87%

44.10%

+2.77%

HIT

Punched Labor % ↓

24.25%

26.00%

-1.75%

HIT

FOB % ↓

2.63%

3.11%

-0.48%

HIT

Paper Cost % ↓

3.11%

3.50%

-0.39%

HIT

OEPE w/o Parks (sec) ↓

150

-62

HIT

R2P (sec) ↓

120

-104

HIT

KVS / GC (sec) ↓

-28

HIT

Overall Sat % ↑

65.40%

68.00%

-2.60%

MISS

Complaints / 100K GCs (T3) ↓

15.1

13.5

+1.6

MISS

Field Office Quintile (T12) ↓

-2

HIT

Field Office Rank (T12) ↓

188

—

n/a

Store 3525AJ's Patch · Patch Rank #1 · Overall #3 of 18

Composite Score

-24.6%

KPIs Hit

6/10

Net Sales

$486,321

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

45.03%

45.14%

-0.11%

MISS

Punched Labor % ↓

25.28%

24.50%

+0.78%

MISS

FOB % ↓

2.40%

2.97%

-0.57%

HIT

Paper Cost % ↓

3.80%

3.75%

+0.05%

MISS

OEPE w/o Parks (sec) ↓

132

150

-18

HIT

R2P (sec) ↓

120

-75

HIT

KVS / GC (sec) ↓

-20

HIT

Overall Sat % ↑

63.70%

68.00%

-4.30%

MISS

Complaints / 100K GCs (T3) ↓

8.8

13.5

-4.7

HIT

Field Office Quintile (T12) ↓

-2

HIT

Field Office Rank (T12) ↓

—

n/a

Store 18737Humberto's Patch · Patch Rank #2 · Overall #4 of 18

Composite Score

-17.4%

KPIs Hit

9/10

Net Sales

$301,077

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

44.00%

42.74%

+1.26%

HIT

Punched Labor % ↓

26.42%

27.15%

-0.73%

HIT

FOB % ↓

3.09%

3.24%

-0.15%

HIT

Paper Cost % ↓

3.26%

3.65%

-0.39%

HIT

OEPE w/o Parks (sec) ↓

133

150

-17

HIT

R2P (sec) ↓

120

-73

HIT

KVS / GC (sec) ↓

-41

HIT

Overall Sat % ↑

55.50%

68.00%

-12.50%

MISS

Complaints / 100K GCs (T3) ↓

13.4

13.5

-0.1

HIT

Field Office Quintile (T12) ↓

HIT

Field Office Rank (T12) ↓

547

—

n/a

Store 371Jolene's Patch · Patch Rank #1 · Overall #5 of 18

Composite Score

-10.3%

KPIs Hit

7/10

Net Sales

$582,325

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

45.62%

46.42%

-0.80%

MISS

Punched Labor % ↓

25.70%

23.75%

+1.95%

MISS

FOB % ↓

2.03%

2.91%

-0.88%

HIT

Paper Cost % ↓

3.58%

3.75%

-0.17%

HIT

OEPE w/o Parks (sec) ↓

152

150

MISS

R2P (sec) ↓

164

170

-6

HIT

KVS / GC (sec) ↓

-13

HIT

Overall Sat % ↑

69.50%

68.00%

+1.50%

HIT

Complaints / 100K GCs (T3) ↓

11.8

13.5

-1.7

HIT

Field Office Quintile (T12) ↓

-1

HIT

Field Office Rank (T12) ↓

233

—

n/a

Store 6942Jolene's Patch · Patch Rank #2 · Overall #6 of 18

Composite Score

-8.7%

KPIs Hit

6/10

Net Sales

$339,185

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

41.58%

41.72%

-0.14%

MISS

Punched Labor % ↓

27.77%

27.00%

+0.77%

MISS

FOB % ↓

3.10%

3.35%

-0.25%

HIT

Paper Cost % ↓

3.73%

4.10%

-0.37%

HIT

OEPE w/o Parks (sec) ↓

185

150

+35

MISS

R2P (sec) ↓

120

-53

HIT

KVS / GC (sec) ↓

-13

HIT

Overall Sat % ↑

48.00%

68.00%

-20.00%

MISS

Complaints / 100K GCs (T3) ↓

10.2

13.5

-3.3

HIT

Field Office Quintile (T12) ↓

HIT

Field Office Rank (T12) ↓

466

—

n/a

Store 6523Humberto's Patch · Patch Rank #3 · Overall #7 of 18

Composite Score

-8.2%

KPIs Hit

5/10

Net Sales

$352,798

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

42.28%

44.03%

-1.75%

MISS

Punched Labor % ↓

27.77%

25.75%

+2.02%

MISS

FOB % ↓

3.28%

3.19%

+0.09%

MISS

Paper Cost % ↓

3.44%

3.65%

-0.21%

HIT

OEPE w/o Parks (sec) ↓

127

150

-23

HIT

R2P (sec) ↓

120

-93

HIT

KVS / GC (sec) ↓

-31

HIT

Overall Sat % ↑

69.30%

68.00%

+1.30%

HIT

Complaints / 100K GCs (T3) ↓

16.8

13.5

+3.3

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

630

—

n/a

Store 29339Rob's Patch · Patch Rank #1 · Overall #8 of 18

Composite Score

-5.3%

KPIs Hit

9/10

Net Sales

$345,565

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

44.65%

43.59%

+1.06%

HIT

Punched Labor % ↓

25.74%

26.25%

-0.51%

HIT

FOB % ↓

2.96%

3.04%

-0.08%

HIT

Paper Cost % ↓

3.13%

3.50%

-0.37%

HIT

OEPE w/o Parks (sec) ↓

138

150

-12

HIT

R2P (sec) ↓

120

-37

HIT

KVS / GC (sec) ↓

-6

HIT

Overall Sat % ↑

68.40%

68.00%

+0.40%

HIT

Complaints / 100K GCs (T3) ↓

15.9

13.5

+2.4

MISS

Field Office Quintile (T12) ↓

HIT

Field Office Rank (T12) ↓

425

—

n/a

Store 6118Jolene's Patch · Patch Rank #3 · Overall #9 of 18

Composite Score

+1.2%

KPIs Hit

6/10

Net Sales

$360,642

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

41.49%

43.08%

-1.59%

MISS

Punched Labor % ↓

28.74%

26.50%

+2.24%

MISS

FOB % ↓

2.90%

3.19%

-0.29%

HIT

Paper Cost % ↓

3.70%

3.75%

-0.05%

HIT

OEPE w/o Parks (sec) ↓

160

150

+10

MISS

R2P (sec) ↓

120

-22

HIT

KVS / GC (sec) ↓

-10

HIT

Overall Sat % ↑

79.00%

68.00%

+11.00%

HIT

Complaints / 100K GCs (T3) ↓

18.4

13.5

+4.9

MISS

Field Office Quintile (T12) ↓

HIT

Field Office Rank (T12) ↓

460

—

n/a

Store 671Jolene's Patch · Patch Rank #4 · Overall #10 of 18

Composite Score

+3.8%

KPIs Hit

3/10

Net Sales

$312,279

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

41.74%

42.84%

-1.10%

MISS

Punched Labor % ↓

27.62%

26.75%

+0.87%

MISS

FOB % ↓

3.42%

3.31%

+0.11%

MISS

Paper Cost % ↓

3.93%

3.75%

+0.18%

MISS

OEPE w/o Parks (sec) ↓

142

150

-8

HIT

R2P (sec) ↓

109

120

-11

HIT

KVS / GC (sec) ↓

-11

HIT

Overall Sat % ↑

63.00%

68.00%

-5.00%

MISS

Complaints / 100K GCs (T3) ↓

16.0

13.5

+2.5

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

789

—

n/a

Store 6493Rob's Patch · Patch Rank #2 · Overall #11 of 18

Composite Score

+6.9%

KPIs Hit

5/10

Net Sales

$340,270

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

41.95%

42.84%

-0.89%

MISS

Punched Labor % ↓

27.89%

26.50%

+1.39%

MISS

FOB % ↓

2.99%

3.16%

-0.17%

HIT

Paper Cost % ↓

3.45%

3.65%

-0.20%

HIT

OEPE w/o Parks (sec) ↓

135

150

-15

HIT

R2P (sec) ↓

120

-72

HIT

KVS / GC (sec) ↓

-28

HIT

Overall Sat % ↑

55.40%

68.00%

-12.60%

MISS

Complaints / 100K GCs (T3) ↓

28.6

13.5

+15.1

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

867

—

n/a

Store 7563AJ's Patch · Patch Rank #2 · Overall #12 of 18

Composite Score

+7.6%

KPIs Hit

4/10

Net Sales

$384,439

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

43.88%

44.45%

-0.57%

MISS

Punched Labor % ↓

26.14%

25.25%

+0.89%

MISS

FOB % ↓

3.05%

3.13%

-0.08%

HIT

Paper Cost % ↓

4.11%

4.00%

+0.11%

MISS

OEPE w/o Parks (sec) ↓

177

150

+27

MISS

R2P (sec) ↓

120

-53

HIT

KVS / GC (sec) ↓

-12

HIT

Overall Sat % ↑

81.40%

68.00%

+13.40%

HIT

Complaints / 100K GCs (T3) ↓

19.1

13.5

+5.6

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

881

—

n/a

Store 24690AJ's Patch · Patch Rank #3 · Overall #13 of 18

Composite Score

+8.9%

KPIs Hit

5/10

Net Sales

$447,687

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

46.80%

45.48%

+1.32%

HIT

Punched Labor % ↓

24.00%

25.25%

-1.25%

HIT

FOB % ↓

3.15%

3.13%

+0.02%

MISS

Paper Cost % ↓

3.46%

3.65%

-0.19%

HIT

OEPE w/o Parks (sec) ↓

164

150

+14

MISS

R2P (sec) ↓

120

-56

HIT

KVS / GC (sec) ↓

-7

HIT

Overall Sat % ↑

51.00%

68.00%

-17.00%

MISS

Complaints / 100K GCs (T3) ↓

28.0

13.5

+14.5

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

767

—

n/a

Store 12574James's Patch · Patch Rank #2 · Overall #14 of 18

Composite Score

+9.1%

KPIs Hit

4/10

Net Sales

$284,427

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

40.26%

40.87%

-0.61%

MISS

Punched Labor % ↓

28.98%

28.00%

+0.98%

MISS

FOB % ↓

3.29%

3.31%

-0.02%

HIT

Paper Cost % ↓

3.67%

3.75%

-0.08%

HIT

OEPE w/o Parks (sec) ↓

157

150

MISS

R2P (sec) ↓

120

-70

HIT

KVS / GC (sec) ↓

MISS

Overall Sat % ↑

81.20%

68.00%

+13.20%

HIT

Complaints / 100K GCs (T3) ↓

25.3

13.5

+11.8

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

664

—

n/a

Store 4016Rob's Patch · Patch Rank #3 · Overall #15 of 18

Composite Score

+15.5%

KPIs Hit

1/10

Net Sales

$389,082

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

42.39%

43.04%

-0.65%

MISS

Punched Labor % ↓

27.57%

26.50%

+1.07%

MISS

FOB % ↓

3.25%

3.17%

+0.08%

MISS

Paper Cost % ↓

3.43%

3.65%

-0.22%

HIT

OEPE w/o Parks (sec) ↓

230

150

+80

MISS

R2P (sec) ↓

146

120

+26

MISS

KVS / GC (sec) ↓

+13

MISS

Overall Sat % ↑

55.80%

68.00%

-12.20%

MISS

Complaints / 100K GCs (T3) ↓

14.7

13.5

+1.2

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

766

—

n/a

Store 555Rob's Patch · Patch Rank #4 · Overall #16 of 18

Composite Score

+20.1%

KPIs Hit

3/10

Net Sales

$336,900

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

43.44%

44.79%

-1.35%

MISS

Punched Labor % ↓

26.43%

25.75%

+0.68%

MISS

FOB % ↓

4.03%

3.04%

+0.99%

MISS

Paper Cost % ↓

3.44%

3.65%

-0.21%

HIT

OEPE w/o Parks (sec) ↓

168

150

+18

MISS

R2P (sec) ↓

120

-70

HIT

KVS / GC (sec) ↓

-27

HIT

Overall Sat % ↑

64.40%

68.00%

-3.60%

MISS

Complaints / 100K GCs (T3) ↓

36.4

13.5

+22.9

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

921

—

n/a

Store 1950AJ's Patch · Patch Rank #4 · Overall #17 of 18

Composite Score

+21.0%

KPIs Hit

1/10

Net Sales

$419,832

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

45.59%

46.07%

-0.48%

MISS

Punched Labor % ↓

25.48%

24.75%

+0.73%

MISS

FOB % ↓

3.17%

2.94%

+0.23%

MISS

Paper Cost % ↓

3.72%

4.00%

-0.28%

HIT

OEPE w/o Parks (sec) ↓

189

150

+39

MISS

R2P (sec) ↓

158

120

+38

MISS

KVS / GC (sec) ↓

MISS

Overall Sat % ↑

58.90%

68.00%

-9.10%

MISS

Complaints / 100K GCs (T3) ↓

25.2

13.5

+11.7

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

716

—

n/a

Store 7494Jolene's Patch · Patch Rank #5 · Overall #18 of 18

Composite Score

+21.2%

KPIs Hit

3/10

Net Sales

$521,012

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

42.86%

44.64%

-1.78%

MISS

Punched Labor % ↓

26.73%

24.75%

+1.98%

MISS

FOB % ↓

3.14%

3.21%

-0.07%

HIT

Paper Cost % ↓

3.89%

4.00%

-0.11%

HIT

OEPE w/o Parks (sec) ↓

211

150

+61

MISS

R2P (sec) ↓

189

170

+19

MISS

KVS / GC (sec) ↓

-6

HIT

Overall Sat % ↑

48.60%

68.00%

-19.40%

MISS

Complaints / 100K GCs (T3) ↓

23.5

13.5

+10.0

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

859

—

n/a

Henry Organization - Patch Dashboard

Jun 1 – Jun 30, 2026 vs KPI Targets • 18 stores • 6 patches • Generated 2026-07-02 03:05

Stores

KPI Hit Rate

59%

All Targets Hit

Majority Miss

Avg Composite

-1.8%

Patch Rankings — ranked by avg composite — click a card to collapse

Humberto

-19.7%

83%

KPI hit rate

Stores

Majority miss

James

-9.7%

63%

KPI hit rate

Stores

Majority miss

Horace

-9.3%

70%

KPI hit rate

Stores

Majority miss

Jolene

-1.4%

62%

KPI hit rate

Stores

Majority miss

+10.4%

40%

KPI hit rate

Stores

Majority miss

Rob

+16.3%

33%

KPI hit rate

Stores

Majority miss

#1 Humberto's PatchStores: 2981, 6523, 18737

Patch Rank	Store	Overall Rank	Composite	KPIs Hit	PAC %	Labor %	FOB %	Sat %	OEPE	Comp/100K
#1	2981 📋	#2	-32.6%	10/10	46.57%	25.03%	2.49%	68.40%	95	11.2
#2	6523 📋	#4	-15.3%	8/10	44.95%	25.66%	3.28%	69.50%	136	15.0
#3	18737 📋	#6	-11.3%	7/10	44.43%	26.62%	2.87%	62.80%	119	17.0

#2 James's PatchStores: 12574, 36622

Patch Rank	Store	Overall Rank	Composite	KPIs Hit	PAC %	Labor %	FOB %	Sat %	OEPE	Comp/100K
#1	36622 📋	#1	-38.1%	9/9	59.02%	20.30%	1.08%	69.60%	0	2.8
#2	12574 📋	#16	+18.6%	3/10	40.62%	28.44%	3.90%	80.40%	163	31.8

#3 Horace's PatchStores: 671, 3525, 29339

Patch Rank	Store	Overall Rank	Composite	KPIs Hit	PAC %	Labor %	FOB %	Sat %	OEPE	Comp/100K
#1	3525 📋	#3	-24.0%	9/10	45.59%	25.18%	2.41%	69.00%	128	11.3
#2	29339 📋	#8	-4.2%	8/10	45.80%	25.10%	2.87%	66.30%	137	19.4
#3	671 📋	#10	+0.4%	4/10	40.47%	28.70%	3.80%	76.60%	117	16.8

#4 Jolene's PatchStores: 371, 6118, 6942, 7494

Patch Rank	Store	Overall Rank	Composite	KPIs Hit	PAC %	Labor %	FOB %	Sat %	OEPE	Comp/100K
#1	371 📋	#5	-15.1%	10/10	48.21%	23.60%	1.97%	70.10%	150	8.2
#2	6942 📋	#7	-10.2%	7/10	42.45%	27.09%	3.16%	51.30%	163	11.6
#3	6118 📋	#9	-0.1%	6/10	43.63%	27.18%	2.68%	49.40%	160	19.6
#4	7494 📋	#17	+19.9%	2/10	42.31%	27.04%	3.49%	80.60%	205	22.1

#5 AJ's PatchStores: 1950, 7563, 24690

Patch Rank	Store	Overall Rank	Composite	KPIs Hit	PAC %	Labor %	FOB %	Sat %	OEPE	Comp/100K
#1	24690 📋	#11	+3.8%	5/10	47.90%	23.02%	3.27%	49.40%	163	23.0
#2	7563 📋	#13	+10.9%	3/10	43.49%	26.48%	3.12%	49.00%	182	22.9
#3	1950 📋	#15	+16.4%	4/10	47.10%	24.50%	2.96%	56.90%	193	19.5

#6 Rob's PatchStores: 555, 4016, 6493

Patch Rank	Store	Overall Rank	Composite	KPIs Hit	PAC %	Labor %	FOB %	Sat %	OEPE	Comp/100K
#1	6493 📋	#12	+7.7%	5/10	43.06%	26.48%	3.69%	63.90%	131	27.6
#2	555 📋	#14	+15.5%	4/10	44.65%	26.32%	3.20%	79.00%	167	31.5
#3	4016 📋	#18	+25.6%	1/10	42.08%	27.54%	3.69%	59.10%	221	24.6

Rank ⇅	Store ⇅	Composite ⇅	KPIs Hit ⇅	PAC % ⇅	Labor % ⇅	FOB % ⇅	Sat % ⇅	OEPE ⇅	Comp/100K ⇅
#1	36622 📋	-38.1%	9/9	59.02%	20.30%	1.08%	69.60%	0	2.8
#2	2981 📋	-32.6%	10/10	46.57%	25.03%	2.49%	68.40%	95	11.2
#3	3525 📋	-24.0%	9/10	45.59%	25.18%	2.41%	69.00%	128	11.3
#4	6523 📋	-15.3%	8/10	44.95%	25.66%	3.28%	69.50%	136	15.0
#5	371 📋	-15.1%	10/10	48.21%	23.60%	1.97%	70.10%	150	8.2
#6	18737 📋	-11.3%	7/10	44.43%	26.62%	2.87%	62.80%	119	17.0
#7	6942 📋	-10.2%	7/10	42.45%	27.09%	3.16%	51.30%	163	11.6
#8	29339 📋	-4.2%	8/10	45.80%	25.10%	2.87%	66.30%	137	19.4
#9	6118 📋	-0.1%	6/10	43.63%	27.18%	2.68%	49.40%	160	19.6
#10	671 📋	+0.4%	4/10	40.47%	28.70%	3.80%	76.60%	117	16.8
#11	24690 📋	+3.8%	5/10	47.90%	23.02%	3.27%	49.40%	163	23.0
#12	6493 📋	+7.7%	5/10	43.06%	26.48%	3.69%	63.90%	131	27.6
#13	7563 📋	+10.9%	3/10	43.49%	26.48%	3.12%	49.00%	182	22.9
#14	555 📋	+15.5%	4/10	44.65%	26.32%	3.20%	79.00%	167	31.5
#15	1950 📋	+16.4%	4/10	47.10%	24.50%	2.96%	56.90%	193	19.5
#16	12574 📋	+18.6%	3/10	40.62%	28.44%	3.90%	80.40%	163	31.8
#17	7494 📋	+19.9%	2/10	42.31%	27.04%	3.49%	80.60%	205	22.1
#18	4016 📋	+25.6%	1/10	42.08%	27.54%	3.69%	59.10%	221	24.6

Methodology

How scores and rankings are calculated

Sources. Scorecard Ranking (operational KPIs), Food Over Base (food-cost breakdown), KPI Targets, Customer Care, and the monthly P&L for PAC %.

Patch assignments. Jolene: 371, 6118, 6942, 7494 · Rob: 555, 4016, 6493 · Horace: 671, 3525, 29339 · AJ: 1950, 7563, 24690 · James: 12574, 36622 · Humberto: 2981, 6523, 18737.

Generated 2026-07-02 03:05.

Store 36622James's Patch · Patch Rank #1 · Overall #1 of 18

Composite Score

-38.1%

KPIs Hit

9/9

Net Sales

$454,471

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

59.02%

56.33%

+2.69%

HIT

Punched Labor % ↓

20.30%

21.75%

-1.45%

HIT

FOB % ↓

1.08%

1.96%

-0.88%

HIT

Paper Cost % ↓

2.38%

2.50%

-0.12%

HIT

OEPE w/o Parks (sec) ↓

—

n/a

R2P (sec) ↓

120

-75

HIT

KVS / GC (sec) ↓

-23

HIT

Overall Sat % ↑

69.60%

68.00%

+1.60%

HIT

Complaints / 100K GCs (T3) ↓

2.8

13.5

-10.7

HIT

Field Office Quintile (T12) ↓

-2

HIT

Field Office Rank (T12) ↓

—

n/a

Store 2981Humberto's Patch · Patch Rank #1 · Overall #2 of 18

Composite Score

-32.6%

KPIs Hit

10/10

Net Sales

$330,175

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

46.57%

44.24%

+2.33%

HIT

Punched Labor % ↓

25.03%

26.00%

-0.97%

HIT

FOB % ↓

2.49%

3.11%

-0.62%

HIT

Paper Cost % ↓

3.12%

3.50%

-0.38%

HIT

OEPE w/o Parks (sec) ↓

150

-55

HIT

R2P (sec) ↓

120

-101

HIT

KVS / GC (sec) ↓

-32

HIT

Overall Sat % ↑

68.40%

68.00%

+0.40%

HIT

Complaints / 100K GCs (T3) ↓

11.2

13.5

-2.3

HIT

Field Office Quintile (T12) ↓

-2

HIT

Field Office Rank (T12) ↓

189

—

n/a

Store 3525Horace's Patch · Patch Rank #1 · Overall #3 of 18

Composite Score

-24.0%

KPIs Hit

9/10

Net Sales

$472,362

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

45.59%

45.21%

+0.38%

HIT

Punched Labor % ↓

25.18%

24.50%

+0.68%

MISS

FOB % ↓

2.41%

2.97%

-0.56%

HIT

Paper Cost % ↓

3.58%

3.75%

-0.17%

HIT

OEPE w/o Parks (sec) ↓

128

150

-22

HIT

R2P (sec) ↓

120

-77

HIT

KVS / GC (sec) ↓

-21

HIT

Overall Sat % ↑

69.00%

68.00%

+1.00%

HIT

Complaints / 100K GCs (T3) ↓

11.3

13.5

-2.2

HIT

Field Office Quintile (T12) ↓

-2

HIT

Field Office Rank (T12) ↓

—

n/a

Store 6523Humberto's Patch · Patch Rank #2 · Overall #4 of 18

Composite Score

-15.3%

KPIs Hit

8/10

Net Sales

$354,755

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

44.95%

44.07%

+0.88%

HIT

Punched Labor % ↓

25.66%

25.75%

-0.09%

HIT

FOB % ↓

3.28%

3.19%

+0.09%

MISS

Paper Cost % ↓

3.28%

3.65%

-0.37%

HIT

OEPE w/o Parks (sec) ↓

136

150

-14

HIT

R2P (sec) ↓

120

-91

HIT

KVS / GC (sec) ↓

-35

HIT

Overall Sat % ↑

69.50%

68.00%

+1.50%

HIT

Complaints / 100K GCs (T3) ↓

15.0

13.5

+1.5

MISS

Field Office Quintile (T12) ↓

HIT

Field Office Rank (T12) ↓

594

—

n/a

Store 371Jolene's Patch · Patch Rank #1 · Overall #5 of 18

Composite Score

-15.1%

KPIs Hit

10/10

Net Sales

$599,941

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

48.21%

46.63%

+1.58%

HIT

Punched Labor % ↓

23.60%

23.75%

-0.15%

HIT

FOB % ↓

1.97%

2.91%

-0.94%

HIT

Paper Cost % ↓

3.62%

3.75%

-0.13%

HIT

OEPE w/o Parks (sec) ↓

150

HIT

R2P (sec) ↓

162

170

-8

HIT

KVS / GC (sec) ↓

-12

HIT

Overall Sat % ↑

70.10%

68.00%

+2.10%

HIT

Complaints / 100K GCs (T3) ↓

8.2

13.5

-5.3

HIT

Field Office Quintile (T12) ↓

-1

HIT

Field Office Rank (T12) ↓

212

—

n/a

Store 18737Humberto's Patch · Patch Rank #3 · Overall #6 of 18

Composite Score

-11.3%

KPIs Hit

7/10

Net Sales

$299,422

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

44.43%

42.92%

+1.51%

HIT

Punched Labor % ↓

26.62%

27.15%

-0.53%

HIT

FOB % ↓

2.87%

3.24%

-0.37%

HIT

Paper Cost % ↓

3.29%

3.65%

-0.36%

HIT

OEPE w/o Parks (sec) ↓

119

150

-31

HIT

R2P (sec) ↓

120

-64

HIT

KVS / GC (sec) ↓

-39

HIT

Overall Sat % ↑

62.80%

68.00%

-5.20%

MISS

Complaints / 100K GCs (T3) ↓

17.0

13.5

+3.5

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

631

—

n/a

Store 6942Jolene's Patch · Patch Rank #2 · Overall #7 of 18

Composite Score

-10.2%

KPIs Hit

7/10

Net Sales

$318,820

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

42.45%

41.88%

+0.57%

HIT

Punched Labor % ↓

27.09%

27.00%

+0.09%

MISS

FOB % ↓

3.16%

3.35%

-0.19%

HIT

Paper Cost % ↓

3.96%

4.10%

-0.14%

HIT

OEPE w/o Parks (sec) ↓

163

150

+13

MISS

R2P (sec) ↓

120

-62

HIT

KVS / GC (sec) ↓

-16

HIT

Overall Sat % ↑

51.30%

68.00%

-16.70%

MISS

Complaints / 100K GCs (T3) ↓

11.6

13.5

-1.9

HIT

Field Office Quintile (T12) ↓

HIT

Field Office Rank (T12) ↓

604

—

n/a

Store 29339Horace's Patch · Patch Rank #2 · Overall #8 of 18

Composite Score

-4.2%

KPIs Hit

8/10

Net Sales

$341,204

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

45.80%

43.74%

+2.06%

HIT

Punched Labor % ↓

25.10%

26.25%

-1.15%

HIT

FOB % ↓

2.87%

3.04%

-0.17%

HIT

Paper Cost % ↓

3.10%

3.50%

-0.40%

HIT

OEPE w/o Parks (sec) ↓

137

150

-13

HIT

R2P (sec) ↓

120

-40

HIT

KVS / GC (sec) ↓

-9

HIT

Overall Sat % ↑

66.30%

68.00%

-1.70%

MISS

Complaints / 100K GCs (T3) ↓

19.4

13.5

+5.9

MISS

Field Office Quintile (T12) ↓

HIT

Field Office Rank (T12) ↓

516

—

n/a

Store 6118Jolene's Patch · Patch Rank #3 · Overall #9 of 18

Composite Score

-0.1%

KPIs Hit

6/10

Net Sales

$356,583

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

43.63%

43.13%

+0.50%

HIT

Punched Labor % ↓

27.18%

26.50%

+0.68%

MISS

FOB % ↓

2.68%

3.19%

-0.51%

HIT

Paper Cost % ↓

3.61%

3.75%

-0.14%

HIT

OEPE w/o Parks (sec) ↓

160

150

+10

MISS

R2P (sec) ↓

105

120

-15

HIT

KVS / GC (sec) ↓

-14

HIT

Overall Sat % ↑

49.40%

68.00%

-18.60%

MISS

Complaints / 100K GCs (T3) ↓

19.6

13.5

+6.1

MISS

Field Office Quintile (T12) ↓

HIT

Field Office Rank (T12) ↓

430

—

n/a

Store 671Horace's Patch · Patch Rank #3 · Overall #10 of 18

Composite Score

+0.4%

KPIs Hit

4/10

Net Sales

$294,652

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

40.47%

42.83%

-2.36%

MISS

Punched Labor % ↓

28.70%

26.75%

+1.95%

MISS

FOB % ↓

3.80%

3.31%

+0.49%

MISS

Paper Cost % ↓

3.90%

3.75%

+0.15%

MISS

OEPE w/o Parks (sec) ↓

117

150

-33

HIT

R2P (sec) ↓

120

-45

HIT

KVS / GC (sec) ↓

-17

HIT

Overall Sat % ↑

76.60%

68.00%

+8.60%

HIT

Complaints / 100K GCs (T3) ↓

16.8

13.5

+3.3

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

764

—

n/a

Store 24690AJ's Patch · Patch Rank #1 · Overall #11 of 18

Composite Score

+3.8%

KPIs Hit

5/10

Net Sales

$432,860

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

47.90%

45.52%

+2.38%

HIT

Punched Labor % ↓

23.02%

25.25%

-2.23%

HIT

FOB % ↓

3.27%

3.13%

+0.14%

MISS

Paper Cost % ↓

3.48%

3.65%

-0.17%

HIT

OEPE w/o Parks (sec) ↓

163

150

+13

MISS

R2P (sec) ↓

120

-43

HIT

KVS / GC (sec) ↓

-18

HIT

Overall Sat % ↑

49.40%

68.00%

-18.60%

MISS

Complaints / 100K GCs (T3) ↓

23.0

13.5

+9.5

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

673

—

n/a

Store 6493Rob's Patch · Patch Rank #1 · Overall #12 of 18

Composite Score

+7.7%

KPIs Hit

5/10

Net Sales

$338,777

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

43.06%

43.08%

-0.02%

MISS

Punched Labor % ↓

26.48%

26.50%

-0.02%

HIT

FOB % ↓

3.69%

3.16%

+0.53%

MISS

Paper Cost % ↓

3.39%

3.65%

-0.26%

HIT

OEPE w/o Parks (sec) ↓

131

150

-19

HIT

R2P (sec) ↓

120

-67

HIT

KVS / GC (sec) ↓

-28

HIT

Overall Sat % ↑

63.90%

68.00%

-4.10%

MISS

Complaints / 100K GCs (T3) ↓

27.6

13.5

+14.1

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

858

—

n/a

Store 7563AJ's Patch · Patch Rank #2 · Overall #13 of 18

Composite Score

+10.9%

KPIs Hit

3/10

Net Sales

$373,161

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

43.49%

44.43%

-0.94%

MISS

Punched Labor % ↓

26.48%

25.25%

+1.23%

MISS

FOB % ↓

3.12%

3.13%

-0.01%

HIT

Paper Cost % ↓

4.19%

4.00%

+0.19%

MISS

OEPE w/o Parks (sec) ↓

182

150

+32

MISS

R2P (sec) ↓

120

-57

HIT

KVS / GC (sec) ↓

-15

HIT

Overall Sat % ↑

49.00%

68.00%

-19.00%

MISS

Complaints / 100K GCs (T3) ↓

22.9

13.5

+9.4

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

889

—

n/a

Store 555Rob's Patch · Patch Rank #2 · Overall #14 of 18

Composite Score

+15.5%

KPIs Hit

4/10

Net Sales

$341,264

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

44.65%

45.03%

-0.38%

MISS

Punched Labor % ↓

26.32%

25.75%

+0.57%

MISS

FOB % ↓

3.20%

3.04%

+0.16%

MISS

Paper Cost % ↓

3.51%

3.65%

-0.14%

HIT

OEPE w/o Parks (sec) ↓

167

150

+17

MISS

R2P (sec) ↓

120

-38

HIT

KVS / GC (sec) ↓

-29

HIT

Overall Sat % ↑

79.00%

68.00%

+11.00%

HIT

Complaints / 100K GCs (T3) ↓

31.5

13.5

+18.0

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

880

—

n/a

Store 1950AJ's Patch · Patch Rank #3 · Overall #15 of 18

Composite Score

+16.4%

KPIs Hit

4/10

Net Sales

$420,727

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

47.10%

46.18%

+0.92%

HIT

Punched Labor % ↓

24.50%

24.75%

-0.25%

HIT

FOB % ↓

2.96%

2.94%

+0.02%

MISS

Paper Cost % ↓

3.70%

4.00%

-0.30%

HIT

OEPE w/o Parks (sec) ↓

193

150

+43

MISS

R2P (sec) ↓

189

120

+69

MISS

KVS / GC (sec) ↓

-4

HIT

Overall Sat % ↑

56.90%

68.00%

-11.10%

MISS

Complaints / 100K GCs (T3) ↓

19.5

13.5

+6.0

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

666

—

n/a

Store 12574James's Patch · Patch Rank #2 · Overall #16 of 18

Composite Score

+18.6%

KPIs Hit

3/10

Net Sales

$276,787

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

40.62%

40.90%

-0.28%

MISS

Punched Labor % ↓

28.44%

28.00%

+0.44%

MISS

FOB % ↓

3.90%

3.31%

+0.59%

MISS

Paper Cost % ↓

3.42%

3.75%

-0.33%

HIT

OEPE w/o Parks (sec) ↓

163

150

+13

MISS

R2P (sec) ↓

120

-55

HIT

KVS / GC (sec) ↓

+16

MISS

Overall Sat % ↑

80.40%

68.00%

+12.40%

HIT

Complaints / 100K GCs (T3) ↓

31.8

13.5

+18.3

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

721

—

n/a

Store 7494Jolene's Patch · Patch Rank #4 · Overall #17 of 18

Composite Score

+19.9%

KPIs Hit

2/10

Net Sales

$512,753

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

42.31%

44.80%

-2.49%

MISS

Punched Labor % ↓

27.04%

24.75%

+2.29%

MISS

FOB % ↓

3.49%

3.21%

+0.28%

MISS

Paper Cost % ↓

4.12%

4.00%

+0.12%

MISS

OEPE w/o Parks (sec) ↓

205

150

+55

MISS

R2P (sec) ↓

171

170

MISS

KVS / GC (sec) ↓

-10

HIT

Overall Sat % ↑

80.60%

68.00%

+12.60%

HIT

Complaints / 100K GCs (T3) ↓

22.1

13.5

+8.6

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

835

—

n/a

Store 4016Rob's Patch · Patch Rank #3 · Overall #18 of 18

Composite Score

+25.6%

KPIs Hit

1/10

Net Sales

$370,883

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

42.08%

43.11%

-1.03%

MISS

Punched Labor % ↓

27.54%

26.50%

+1.04%

MISS

FOB % ↓

3.69%

3.17%

+0.52%

MISS

Paper Cost % ↓

3.43%

3.65%

-0.22%

HIT

OEPE w/o Parks (sec) ↓

221

150

+71

MISS

R2P (sec) ↓

124

120

MISS

KVS / GC (sec) ↓

MISS

Overall Sat % ↑

59.10%

68.00%

-8.90%

MISS

Complaints / 100K GCs (T3) ↓

24.6

13.5

+11.1

MISS

Field Office Quintile (T12) ↓

MISS

Field Office Rank (T12) ↓

815

—

n/a

Henry Organization - Patch Dashboard

May 1 – May 31, 2026 vs KPI Targets • 18 stores • 6 patches • Generated 2026-06-19 11:16

Stores

KPI Hit Rate

55%

All Targets Hit

Majority Miss

Avg Composite

-0.1%

Patch Rankings — ranked by avg composite — click a card to collapse

Humberto

-19.9%

80%

KPI hit rate

Stores

Majority miss

James

-8.0%

47%

KPI hit rate

Stores

Majority miss

Horace

-4.7%

70%

KPI hit rate

Stores

Majority miss

Jolene

-1.2%

57%

KPI hit rate

Stores

Majority miss

+10.4%

37%

KPI hit rate

Stores

Majority miss

Rob

+20.5%

37%

KPI hit rate

Stores

Majority miss

#1 Humberto's PatchStores: 2981, 6523, 18737

Patch Rank	Store	Overall Rank	Composite	KPIs Hit	PAC %	Labor %	FOB %	Sat %	OEPE	Comp/100K
#1	2981 📋	#2	-33.9%	10/10	46.61%	24.96%	2.52%	68.40%	85	11.2
#2	6523 📋	#4	-16.1%	8/10	44.11%	26.48%	3.17%	75.60%	131	15.0
#3	18737 📋	#6	-9.7%	6/10	43.60%	27.32%	2.75%	67.60%	122	17.0

#2 James's PatchStores: 12574, 36622

Patch Rank	Store	Overall Rank	Composite	KPIs Hit	PAC %	Labor %	FOB %	Sat %	OEPE	Comp/100K
#1	36622 📋	#1	-38.4%	8/9	57.30%	21.98%	1.12%	69.40%	0	2.8
#2	12574 📋	#17	+22.4%	1/10	39.33%	29.51%	3.61%	53.50%	211	31.8

#3 Horace's PatchStores: 671, 3525, 29339

Patch Rank	Store	Overall Rank	Composite	KPIs Hit	PAC %	Labor %	FOB %	Sat %	OEPE	Comp/100K
#1	3525 📋	#3	-24.2%	9/10	46.26%	24.59%	2.38%	71.00%	126	11.3
#2	29339 📋	#8	-5.0%	8/10	45.33%	25.52%	2.91%	66.70%	137	19.4
#3	671 📋	#14	+15.2%	4/10	34.72%	28.04%	8.28%	80.30%	103	16.8

#4 Jolene's PatchStores: 371, 6118, 6942, 7494

Patch Rank	Store	Overall Rank	Composite	KPIs Hit	PAC %	Labor %	FOB %	Sat %	OEPE	Comp/100K
#1	371 📋	#5	-15.6%	9/10	47.94%	24.09%	1.92%	70.90%	148	8.2
#2	6942 📋	#7	-7.2%	7/10	41.92%	27.82%	3.08%	61.10%	183	11.6
#3	6118 📋	#9	+0.7%	5/10	42.18%	28.26%	2.78%	67.10%	154	19.6
#4	7494 📋	#15	+17.3%	2/10	42.71%	27.30%	3.35%	66.70%	191	22.1

#5 AJ's PatchStores: 1950, 7563, 24690

Patch Rank	Store	Overall Rank	Composite	KPIs Hit	PAC %	Labor %	FOB %	Sat %	OEPE	Comp/100K
#1	24690 📋	#10	+7.5%	6/10	46.72%	24.14%	3.20%	80.20%	186	23.0
#2	7563 📋	#12	+9.4%	2/10	43.56%	26.53%	3.19%	49.10%	166	22.9
#3	1950 📋	#13	+14.1%	3/10	45.86%	25.51%	2.94%	54.00%	182	19.5

#6 Rob's PatchStores: 555, 4016, 6493

Patch Rank	Store	Overall Rank	Composite	KPIs Hit	PAC %	Labor %	FOB %	Sat %	OEPE	Comp/100K
#1	6493 📋	#11	+8.0%	4/10	42.80%	26.70%	3.51%	54.00%	144	27.6
#2	555 📋	#16	+21.4%	6/10	45.05%	25.50%	3.38%	80.30%	191	31.5
#3	4016 📋	#18	+32.0%	1/10	42.41%	27.55%	3.44%	62.80%	253	24.6

Rank ⇅	Store ⇅	Composite ⇅	KPIs Hit ⇅	PAC % ⇅	Labor % ⇅	FOB % ⇅	Sat % ⇅	OEPE ⇅	Comp/100K ⇅
#1	36622 📋	-38.4%	8/9	57.30%	21.98%	1.12%	69.40%	0	2.8
#2	2981 📋	-33.9%	10/10	46.61%	24.96%	2.52%	68.40%	85	11.2
#3	3525 📋	-24.2%	9/10	46.26%	24.59%	2.38%	71.00%	126	11.3
#4	6523 📋	-16.1%	8/10	44.11%	26.48%	3.17%	75.60%	131	15.0
#5	371 📋	-15.6%	9/10	47.94%	24.09%	1.92%	70.90%	148	8.2
#6	18737 📋	-9.7%	6/10	43.60%	27.32%	2.75%	67.60%	122	17.0
#7	6942 📋	-7.2%	7/10	41.92%	27.82%	3.08%	61.10%	183	11.6
#8	29339 📋	-5.0%	8/10	45.33%	25.52%	2.91%	66.70%	137	19.4
#9	6118 📋	+0.7%	5/10	42.18%	28.26%	2.78%	67.10%	154	19.6
#10	24690 📋	+7.5%	6/10	46.72%	24.14%	3.20%	80.20%	186	23.0
#11	6493 📋	+8.0%	4/10	42.80%	26.70%	3.51%	54.00%	144	27.6
#12	7563 📋	+9.4%	2/10	43.56%	26.53%	3.19%	49.10%	166	22.9
#13	1950 📋	+14.1%	3/10	45.86%	25.51%	2.94%	54.00%	182	19.5
#14	671 📋	+15.2%	4/10	34.72%	28.04%	8.28%	80.30%	103	16.8
#15	7494 📋	+17.3%	2/10	42.71%	27.30%	3.35%	66.70%	191	22.1
#16	555 📋	+21.4%	6/10	45.05%	25.50%	3.38%	80.30%	191	31.5
#17	12574 📋	+22.4%	1/10	39.33%	29.51%	3.61%	53.50%	211	31.8
#18	4016 📋	+32.0%	1/10	42.41%	27.55%	3.44%	62.80%	253	24.6

Methodology

How scores and rankings are calculated

Sources. Scorecard Ranking (operational KPIs), Food Over Base (food-cost breakdown), KPI Targets, Customer Care, and the monthly P&L for PAC %.

Patch assignments. Jolene: 371, 6118, 6942, 7494 · Rob: 555, 4016, 6493 · Horace: 671, 3525, 29339 · AJ: 1950, 7563, 24690 · James: 12574, 36622 · Humberto: 2981, 6523, 18737.

Generated 2026-06-19 11:16.

Store 36622James's Patch · Patch Rank #1 · Overall #1 of 18

Composite Score

-38.4%

KPIs Hit

8/9

Net Sales

$405,723

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

57.30%

56.25%

+1.05%

HIT

Punched Labor % ↓

21.98%

21.75%

+0.23%

MISS

FOB % ↓

1.12%

1.96%

-0.84%

HIT

Paper Cost % ↓

2.35%

2.50%

-0.15%

HIT

OEPE w/o Parks (sec) ↓

—

n/a

R2P (sec) ↓

120

-79

HIT

KVS / GC (sec) ↓

-30

HIT

Overall Sat % ↑

69.40%

68.00%

+1.40%

HIT

Complaints / 100K GCs (T3) ↓

2.8

13.5

-10.7

HIT

Field Office Quintile (T3) ↓

-2

HIT

Food-Over-Base driver breakdown

Driver

Actual %

Target %

vs Target

≈ Dollars

Base Food %

Cost of food at base recipe — driven by mix and price.

16.40%

—

$66,539

Comp Waste %

Cooked/assembled product thrown away.

0.04%

0.09%

-0.05%

$162

Raw Waste %

Raw product spoiled or rejected before prep.

0.04%

0.17%

-0.13%

$162

Condiment %

Sauce/condiment usage — heavy-pour stores show up here.

0.93%

1.25%

-0.32%

$3,773

Emp Meal %

Crew & manager meals as % of sales.

0.20%

+0.00%

$811

Disc Coupon %

Couponing / discounts pulled out of food cost.

0.29%

—

$1,177

Stat Var %

Inventory shrink — recipe overpour, theft, miscount.

-0.09%

0.25%

-0.34%

$-365

Unexplained %

Residual that can't be tied to any other bucket.

0.00%

+0.00%

Dollars = driver % × period net sales ($405,723). Over-base: $4,552.

Store 2981Humberto's Patch · Patch Rank #1 · Overall #2 of 18

Composite Score

-33.9%

KPIs Hit

10/10

Net Sales

$336,223

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

46.61%

44.11%

+2.50%

HIT

Punched Labor % ↓

24.96%

26.00%

-1.04%

HIT

FOB % ↓

2.52%

3.11%

-0.59%

HIT

Paper Cost % ↓

3.16%

3.50%

-0.34%

HIT

OEPE w/o Parks (sec) ↓

150

-65

HIT

R2P (sec) ↓

120

-105

HIT

KVS / GC (sec) ↓

-34

HIT

Overall Sat % ↑

68.40%

68.00%

+0.40%

HIT

Complaints / 100K GCs (T3) ↓

11.2

13.5

-2.3

HIT

Field Office Quintile (T3) ↓

-2

HIT

Food-Over-Base driver breakdown

Driver

Actual %

Target %

vs Target

≈ Dollars

Base Food %

Cost of food at base recipe — driven by mix and price.

21.45%

—

$72,120

Comp Waste %

Cooked/assembled product thrown away.

0.18%

0.12%

+0.06%

$605

Raw Waste %

Raw product spoiled or rejected before prep.

0.12%

0.22%

-0.10%

$403

Condiment %

Sauce/condiment usage — heavy-pour stores show up here.

1.45%

1.60%

-0.15%

$4,875

Emp Meal %

Crew & manager meals as % of sales.

0.44%

0.25%

+0.19%

$1,479

Disc Coupon %

Couponing / discounts pulled out of food cost.

0.58%

—

$1,950

Stat Var %

Inventory shrink — recipe overpour, theft, miscount.

0.34%

0.92%

-0.58%

$1,143

Unexplained %

Residual that can't be tied to any other bucket.

-0.01%

0.00%

-0.01%

$-34

Dollars = driver % × period net sales ($336,223). Over-base: $8,488.

Store 3525Horace's Patch · Patch Rank #1 · Overall #3 of 18

Composite Score

-24.2%

KPIs Hit

9/10

Net Sales

$510,845

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

46.26%

45.25%

+1.01%

HIT

Punched Labor % ↓

24.59%

24.50%

+0.09%

MISS

FOB % ↓

2.38%

2.97%

-0.59%

HIT

Paper Cost % ↓

3.69%

3.75%

-0.06%

HIT

OEPE w/o Parks (sec) ↓

126

150

-24

HIT

R2P (sec) ↓

120

-72

HIT

KVS / GC (sec) ↓

-23

HIT

Overall Sat % ↑

71.00%

68.00%

+3.00%

HIT

Complaints / 100K GCs (T3) ↓

11.3

13.5

-2.2

HIT

Field Office Quintile (T3) ↓

-2

HIT

Food-Over-Base driver breakdown

Driver

Actual %

Target %

vs Target

≈ Dollars

Base Food %

Cost of food at base recipe — driven by mix and price.

21.79%

—

$111,313

Comp Waste %

Cooked/assembled product thrown away.

0.06%

0.11%

-0.05%

$307

Raw Waste %

Raw product spoiled or rejected before prep.

0.14%

0.21%

-0.07%

$715

Condiment %

Sauce/condiment usage — heavy-pour stores show up here.

1.75%

1.60%

+0.15%

$8,940

Emp Meal %

Crew & manager meals as % of sales.

0.16%

0.24%

-0.08%

$817

Disc Coupon %

Couponing / discounts pulled out of food cost.

0.49%

—

$2,503

Stat Var %

Inventory shrink — recipe overpour, theft, miscount.

0.28%

0.81%

-0.53%

$1,430

Unexplained %

Residual that can't be tied to any other bucket.

-0.02%

0.00%

-0.02%

$-102

Dollars = driver % × period net sales ($510,845). Over-base: $12,158.

Store 6523Humberto's Patch · Patch Rank #2 · Overall #4 of 18

Composite Score

-16.1%

KPIs Hit

8/10

Net Sales

$363,209

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

44.11%

44.06%

+0.05%

HIT

Punched Labor % ↓

26.48%

25.75%

+0.73%

MISS

FOB % ↓

3.17%

3.19%

-0.02%

HIT

Paper Cost % ↓

3.29%

3.65%

-0.36%

HIT

OEPE w/o Parks (sec) ↓

131

150

-19

HIT

R2P (sec) ↓

120

-94

HIT

KVS / GC (sec) ↓

-37

HIT

Overall Sat % ↑

75.60%

68.00%

+7.60%

HIT

Complaints / 100K GCs (T3) ↓

15.0

13.5

+1.5

MISS

Field Office Quintile (T3) ↓

HIT

Food-Over-Base driver breakdown

Driver

Actual %

Target %

vs Target

≈ Dollars

Base Food %

Cost of food at base recipe — driven by mix and price.

21.53%

—

$78,199

Comp Waste %

Cooked/assembled product thrown away.

0.18%

0.12%

+0.06%

$654

Raw Waste %

Raw product spoiled or rejected before prep.

0.33%

0.24%

+0.09%

$1,199

Condiment %

Sauce/condiment usage — heavy-pour stores show up here.

1.65%

1.60%

+0.05%

$5,993

Emp Meal %

Crew & manager meals as % of sales.

0.40%

0.30%

+0.10%

$1,453

Disc Coupon %

Couponing / discounts pulled out of food cost.

0.57%

—

$2,070

Stat Var %

Inventory shrink — recipe overpour, theft, miscount.

0.62%

0.93%

-0.31%

$2,252

Unexplained %

Residual that can't be tied to any other bucket.

-0.02%

0.00%

-0.02%

$-73

Dollars = driver % × period net sales ($363,209). Over-base: $11,518.

Store 371Jolene's Patch · Patch Rank #1 · Overall #5 of 18

Composite Score

-15.6%

KPIs Hit

9/10

Net Sales

$623,457

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

47.94%

46.72%

+1.22%

HIT

Punched Labor % ↓

24.09%

23.75%

+0.34%

MISS

FOB % ↓

1.92%

2.91%

-0.99%

HIT

Paper Cost % ↓

3.54%

3.75%

-0.21%

HIT

OEPE w/o Parks (sec) ↓

148

150

-2

HIT

R2P (sec) ↓

160

170

-10

HIT

KVS / GC (sec) ↓

-13

HIT

Overall Sat % ↑

70.90%

68.00%

+2.90%

HIT

Complaints / 100K GCs (T3) ↓

8.2

13.5

-5.3

HIT

Field Office Quintile (T3) ↓

-1

HIT

Food-Over-Base driver breakdown

Driver

Actual %

Target %

vs Target

≈ Dollars

Base Food %

Cost of food at base recipe — driven by mix and price.

21.53%

—

$134,230

Comp Waste %

Cooked/assembled product thrown away.

0.18%

0.11%

+0.07%

$1,122

Raw Waste %

Raw product spoiled or rejected before prep.

0.23%

0.20%

+0.03%

$1,434

Condiment %

Sauce/condiment usage — heavy-pour stores show up here.

1.38%

1.60%

-0.22%

$8,604

Emp Meal %

Crew & manager meals as % of sales.

0.36%

+0.00%

$2,244

Disc Coupon %

Couponing / discounts pulled out of food cost.

0.29%

—

$1,808

Stat Var %

Inventory shrink — recipe overpour, theft, miscount.

-0.34%

0.64%

-0.98%

$-2,120

Unexplained %

Residual that can't be tied to any other bucket.

0.11%

0.00%

+0.11%

$686

Dollars = driver % × period net sales ($623,457). Over-base: $11,999.

Store 18737Humberto's Patch · Patch Rank #3 · Overall #6 of 18

Composite Score

-9.7%

KPIs Hit

6/10

Net Sales

$294,326

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

43.60%

42.67%

+0.93%

HIT

Punched Labor % ↓

27.32%

27.15%

+0.17%

MISS

FOB % ↓

2.75%

3.24%

-0.49%

HIT

Paper Cost % ↓

3.32%

3.65%

-0.33%

HIT

OEPE w/o Parks (sec) ↓

122

150

-28

HIT

R2P (sec) ↓

120

-52

HIT

KVS / GC (sec) ↓

-38

HIT

Overall Sat % ↑

67.60%

68.00%

-0.40%

MISS

Complaints / 100K GCs (T3) ↓

17.0

13.5

+3.5

MISS

Field Office Quintile (T3) ↓

MISS

Food-Over-Base driver breakdown

Driver

Actual %

Target %

vs Target

≈ Dollars

Base Food %

Cost of food at base recipe — driven by mix and price.

21.53%

—

$63,368

Comp Waste %

Cooked/assembled product thrown away.

0.12%

+0.00%

$353

Raw Waste %

Raw product spoiled or rejected before prep.

0.13%

0.22%

-0.09%

$383

Condiment %

Sauce/condiment usage — heavy-pour stores show up here.

1.53%

1.60%

-0.07%

$4,503

Emp Meal %

Crew & manager meals as % of sales.

0.34%

0.40%

-0.06%

$1,001

Disc Coupon %

Couponing / discounts pulled out of food cost.

0.51%

—

$1,501

Stat Var %

Inventory shrink — recipe overpour, theft, miscount.

0.66%

0.90%

-0.24%

$1,943

Unexplained %

Residual that can't be tied to any other bucket.

-0.02%

0.00%

-0.02%

$-59

Dollars = driver % × period net sales ($294,326). Over-base: $8,102.

Store 6942Jolene's Patch · Patch Rank #2 · Overall #7 of 18

Composite Score

-7.2%

KPIs Hit

7/10

Net Sales

$325,707

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

41.92%

41.82%

+0.10%

HIT

Punched Labor % ↓

27.82%

27.00%

+0.82%

MISS

FOB % ↓

3.08%

3.35%

-0.27%

HIT

Paper Cost % ↓

3.80%

4.10%

-0.30%

HIT

OEPE w/o Parks (sec) ↓

183

150

+33

MISS

R2P (sec) ↓

120

-57

HIT

KVS / GC (sec) ↓

-8

HIT

Overall Sat % ↑

61.10%

68.00%

-6.90%

MISS

Complaints / 100K GCs (T3) ↓

11.6

13.5

-1.9

HIT

Field Office Quintile (T3) ↓

HIT

Food-Over-Base driver breakdown

Driver

Actual %

Target %

vs Target

≈ Dollars

Base Food %

Cost of food at base recipe — driven by mix and price.

22.10%

—

$71,981

Comp Waste %

Cooked/assembled product thrown away.

0.15%

0.13%

+0.02%

$489

Raw Waste %

Raw product spoiled or rejected before prep.

0.32%

0.24%

+0.08%

$1,042

Condiment %

Sauce/condiment usage — heavy-pour stores show up here.

1.78%

1.70%

+0.08%

$5,798

Emp Meal %

Crew & manager meals as % of sales.

0.33%

0.35%

-0.02%

$1,075

Disc Coupon %

Couponing / discounts pulled out of food cost.

0.37%

—

$1,205

Stat Var %

Inventory shrink — recipe overpour, theft, miscount.

0.50%

0.93%

-0.43%

$1,629

Unexplained %

Residual that can't be tied to any other bucket.

-0.01%

0.00%

-0.01%

$-33

Dollars = driver % × period net sales ($325,707). Over-base: $10,019.

Store 29339Horace's Patch · Patch Rank #2 · Overall #8 of 18

Composite Score

-5.0%

KPIs Hit

8/10

Net Sales

$348,225

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

45.33%

43.73%

+1.60%

HIT

Punched Labor % ↓

25.52%

26.25%

-0.73%

HIT

FOB % ↓

2.91%

3.04%

-0.13%

HIT

Paper Cost % ↓

3.14%

3.50%

-0.36%

HIT

OEPE w/o Parks (sec) ↓

137

150

-13

HIT

R2P (sec) ↓

120

-47

HIT

KVS / GC (sec) ↓

-13

HIT

Overall Sat % ↑

66.70%

68.00%

-1.30%

MISS

Complaints / 100K GCs (T3) ↓

19.4

13.5

+5.9

MISS

Field Office Quintile (T3) ↓

HIT

Food-Over-Base driver breakdown

Driver

Actual %

Target %

vs Target

≈ Dollars

Base Food %

Cost of food at base recipe — driven by mix and price.

21.77%

—

$75,809

Comp Waste %

Cooked/assembled product thrown away.

0.11%

0.12%

-0.01%

$383

Raw Waste %

Raw product spoiled or rejected before prep.

0.32%

0.22%

+0.10%

$1,114

Condiment %

Sauce/condiment usage — heavy-pour stores show up here.

1.54%

1.60%

-0.06%

$5,363

Emp Meal %

Crew & manager meals as % of sales.

0.26%

0.25%

+0.01%

$905

Disc Coupon %

Couponing / discounts pulled out of food cost.

0.46%

—

$1,602

Stat Var %

Inventory shrink — recipe overpour, theft, miscount.

0.71%

0.85%

-0.14%

$2,472

Unexplained %

Residual that can't be tied to any other bucket.

-0.03%

0.00%

-0.03%

$-104

Dollars = driver % × period net sales ($348,225). Over-base: $10,136.

Store 6118Jolene's Patch · Patch Rank #3 · Overall #9 of 18

Composite Score

+0.7%

KPIs Hit

5/10

Net Sales

$359,034

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

42.18%

43.00%

-0.82%

MISS

Punched Labor % ↓

28.26%

26.50%

+1.76%

MISS

FOB % ↓

2.78%

3.19%

-0.41%

HIT

Paper Cost % ↓

3.67%

3.75%

-0.08%

HIT

OEPE w/o Parks (sec) ↓

154

150

MISS

R2P (sec) ↓

104

120

-16

HIT

KVS / GC (sec) ↓

-14

HIT

Overall Sat % ↑

67.10%

68.00%

-0.90%

MISS

Complaints / 100K GCs (T3) ↓

19.6

13.5

+6.1

MISS

Field Office Quintile (T3) ↓

HIT

Food-Over-Base driver breakdown

Driver

Actual %

Target %

vs Target

≈ Dollars

Base Food %

Cost of food at base recipe — driven by mix and price.

21.87%

—

$78,521

Comp Waste %

Cooked/assembled product thrown away.

0.10%

0.12%

-0.02%

$359

Raw Waste %

Raw product spoiled or rejected before prep.

0.23%

0.24%

-0.01%

$826

Condiment %

Sauce/condiment usage — heavy-pour stores show up here.

1.42%

1.60%

-0.18%

$5,098

Emp Meal %

Crew & manager meals as % of sales.

0.33%

0.30%

+0.03%

$1,185

Disc Coupon %

Couponing / discounts pulled out of food cost.

0.44%

—

$1,580

Stat Var %

Inventory shrink — recipe overpour, theft, miscount.

0.69%

0.93%

-0.24%

$2,477

Unexplained %

Residual that can't be tied to any other bucket.

0.00%

+0.00%

Dollars = driver % × period net sales ($359,034). Over-base: $9,990.

Store 24690AJ's Patch · Patch Rank #1 · Overall #10 of 18

Composite Score

+7.5%

KPIs Hit

6/10

Net Sales

$452,139

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

46.72%

45.44%

+1.28%

HIT

Punched Labor % ↓

24.14%

25.25%

-1.11%

HIT

FOB % ↓

3.20%

3.13%

+0.07%

MISS

Paper Cost % ↓

3.40%

3.65%

-0.25%

HIT

OEPE w/o Parks (sec) ↓

186

150

+36

MISS

R2P (sec) ↓

120

-41

HIT

KVS / GC (sec) ↓

-9

HIT

Overall Sat % ↑

80.20%

68.00%

+12.20%

HIT

Complaints / 100K GCs (T3) ↓

23.0

13.5

+9.5

MISS

Field Office Quintile (T3) ↓

MISS

Food-Over-Base driver breakdown

Driver

Actual %

Target %

vs Target

≈ Dollars

Base Food %

Cost of food at base recipe — driven by mix and price.

20.98%

—

$94,859

Comp Waste %

Cooked/assembled product thrown away.

0.11%

+0.00%

$497

Raw Waste %

Raw product spoiled or rejected before prep.

0.23%

0.21%

+0.02%

$1,040

Condiment %

Sauce/condiment usage — heavy-pour stores show up here.

1.58%

1.60%

-0.02%

$7,144

Emp Meal %

Crew & manager meals as % of sales.

0.27%

0.30%

-0.03%

$1,221

Disc Coupon %

Couponing / discounts pulled out of food cost.

0.50%

—

$2,261

Stat Var %

Inventory shrink — recipe overpour, theft, miscount.

1.04%

0.91%

+0.13%

$4,702

Unexplained %

Residual that can't be tied to any other bucket.

-0.02%

0.00%

-0.02%

$-90

Dollars = driver % × period net sales ($452,139). Over-base: $14,487.

Store 6493Rob's Patch · Patch Rank #1 · Overall #11 of 18

Composite Score

+8.0%

KPIs Hit

4/10

Net Sales

$351,291

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

42.80%

42.92%

-0.12%

MISS

Punched Labor % ↓

26.70%

26.50%

+0.20%

MISS

FOB % ↓

3.51%

3.16%

+0.35%

MISS

Paper Cost % ↓

3.44%

3.65%

-0.21%

HIT

OEPE w/o Parks (sec) ↓

144

150

-6

HIT

R2P (sec) ↓

120

-76

HIT

KVS / GC (sec) ↓

-25

HIT

Overall Sat % ↑

54.00%

68.00%

-14.00%

MISS

Complaints / 100K GCs (T3) ↓

27.6

13.5

+14.1

MISS

Field Office Quintile (T3) ↓

MISS

Food-Over-Base driver breakdown

Driver

Actual %

Target %

vs Target

≈ Dollars

Base Food %

Cost of food at base recipe — driven by mix and price.

22.11%

—

$77,670

Comp Waste %

Cooked/assembled product thrown away.

0.16%

0.12%

+0.04%

$562

Raw Waste %

Raw product spoiled or rejected before prep.

0.34%

0.22%

+0.12%

$1,194

Condiment %

Sauce/condiment usage — heavy-pour stores show up here.

1.33%

1.70%

-0.37%

$4,672

Emp Meal %

Crew & manager meals as % of sales.

0.31%

0.30%

+0.01%

$1,089

Disc Coupon %

Couponing / discounts pulled out of food cost.

0.41%

—

$1,440

Stat Var %

Inventory shrink — recipe overpour, theft, miscount.

1.39%

0.82%

+0.57%

$4,883

Unexplained %

Residual that can't be tied to any other bucket.

-0.03%

0.00%

-0.03%

$-105

Dollars = driver % × period net sales ($351,291). Over-base: $12,319.

Store 7563AJ's Patch · Patch Rank #2 · Overall #12 of 18

Composite Score

+9.4%

KPIs Hit

2/10

Net Sales

$397,000

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

43.56%

44.52%

-0.96%

MISS

Punched Labor % ↓

26.53%

25.25%

+1.28%

MISS

FOB % ↓

3.19%

3.13%

+0.06%

MISS

Paper Cost % ↓

4.04%

4.00%

+0.04%

MISS

OEPE w/o Parks (sec) ↓

166

150

+16

MISS

R2P (sec) ↓

120

-59

HIT

KVS / GC (sec) ↓

-15

HIT

Overall Sat % ↑

49.10%

68.00%

-18.90%

MISS

Complaints / 100K GCs (T3) ↓

22.9

13.5

+9.4

MISS

Field Office Quintile (T3) ↓

MISS

Food-Over-Base driver breakdown

Driver

Actual %

Target %

vs Target

≈ Dollars

Base Food %

Cost of food at base recipe — driven by mix and price.

21.47%

—

$85,236

Comp Waste %

Cooked/assembled product thrown away.

0.06%

0.11%

-0.05%

$238

Raw Waste %

Raw product spoiled or rejected before prep.

0.12%

0.21%

-0.09%

$476

Condiment %

Sauce/condiment usage — heavy-pour stores show up here.

1.67%

1.60%

+0.07%

$6,630

Emp Meal %

Crew & manager meals as % of sales.

0.43%

0.30%

+0.13%

$1,707

Disc Coupon %

Couponing / discounts pulled out of food cost.

0.38%

—

$1,509

Stat Var %

Inventory shrink — recipe overpour, theft, miscount.

1.04%

0.91%

+0.13%

$4,129

Unexplained %

Residual that can't be tied to any other bucket.

-0.14%

0.00%

-0.14%

$-556

Dollars = driver % × period net sales ($397,000). Over-base: $12,649.

Store 1950AJ's Patch · Patch Rank #3 · Overall #13 of 18

Composite Score

+14.1%

KPIs Hit

3/10

Net Sales

$423,222

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

45.86%

46.02%

-0.16%

MISS

Punched Labor % ↓

25.51%

24.75%

+0.76%

MISS

FOB % ↓

2.94%

+0.00%

HIT

Paper Cost % ↓

3.72%

4.00%

-0.28%

HIT

OEPE w/o Parks (sec) ↓

182

150

+32

MISS

R2P (sec) ↓

178

120

+58

MISS

KVS / GC (sec) ↓

-11

HIT

Overall Sat % ↑

54.00%

68.00%

-14.00%

MISS

Complaints / 100K GCs (T3) ↓

19.5

13.5

+6.0

MISS

Field Office Quintile (T3) ↓

MISS

Food-Over-Base driver breakdown

Driver

Actual %

Target %

vs Target

≈ Dollars

Base Food %

Cost of food at base recipe — driven by mix and price.

20.78%

—

$87,945

Comp Waste %

Cooked/assembled product thrown away.

0.19%

0.11%

+0.08%

$804

Raw Waste %

Raw product spoiled or rejected before prep.

0.22%

0.21%

+0.01%

$931

Condiment %

Sauce/condiment usage — heavy-pour stores show up here.

1.45%

1.60%

-0.15%

$6,137

Emp Meal %

Crew & manager meals as % of sales.

0.26%

0.23%

+0.03%

$1,100

Disc Coupon %

Couponing / discounts pulled out of food cost.

0.46%

—

$1,947

Stat Var %

Inventory shrink — recipe overpour, theft, miscount.

0.83%

0.79%

+0.04%

$3,513

Unexplained %

Residual that can't be tied to any other bucket.

-0.01%

0.00%

-0.01%

$-42

Dollars = driver % × period net sales ($423,222). Over-base: $12,451.

Store 671Horace's Patch · Patch Rank #3 · Overall #14 of 18

Composite Score

+15.2%

KPIs Hit

4/10

Net Sales

$328,524

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

34.72%

42.76%

-8.04%

MISS

Punched Labor % ↓

28.04%

26.75%

+1.29%

MISS

FOB % ↓

8.28%

3.31%

+4.97%

MISS

Paper Cost % ↓

4.86%

3.75%

+1.11%

MISS

OEPE w/o Parks (sec) ↓

103

150

-47

HIT

R2P (sec) ↓

120

-78

HIT

KVS / GC (sec) ↓

-18

HIT

Overall Sat % ↑

80.30%

68.00%

+12.30%

HIT

Complaints / 100K GCs (T3) ↓

16.8

13.5

+3.3

MISS

Field Office Quintile (T3) ↓

MISS

Food-Over-Base driver breakdown

Driver

Actual %

Target %

vs Target

≈ Dollars

Base Food %

Cost of food at base recipe — driven by mix and price.

21.78%

—

$71,552

Comp Waste %

Cooked/assembled product thrown away.

0.07%

0.13%

-0.06%

$230

Raw Waste %

Raw product spoiled or rejected before prep.

0.53%

0.24%

+0.29%

$1,741

Condiment %

Sauce/condiment usage — heavy-pour stores show up here.

1.74%

1.70%

+0.04%

$5,716

Emp Meal %

Crew & manager meals as % of sales.

0.25%

0.35%

-0.10%

$821

Disc Coupon %

Couponing / discounts pulled out of food cost.

0.40%

—

$1,314

Stat Var %

Inventory shrink — recipe overpour, theft, miscount.

5.70%

0.89%

+4.81%

$18,726

Unexplained %

Residual that can't be tied to any other bucket.

-0.01%

0.00%

-0.01%

$-33

Dollars = driver % × period net sales ($328,524). Over-base: $27,210.

Store 7494Jolene's Patch · Patch Rank #4 · Overall #15 of 18

Composite Score

+17.3%

KPIs Hit

2/10

Net Sales

$546,984

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

42.71%

44.92%

-2.21%

MISS

Punched Labor % ↓

27.30%

24.75%

+2.55%

MISS

FOB % ↓

3.35%

3.21%

+0.14%

MISS

Paper Cost % ↓

4.02%

4.00%

+0.02%

MISS

OEPE w/o Parks (sec) ↓

191

150

+41

MISS

R2P (sec) ↓

154

170

-16

HIT

KVS / GC (sec) ↓

-8

HIT

Overall Sat % ↑

66.70%

68.00%

-1.30%

MISS

Complaints / 100K GCs (T3) ↓

22.1

13.5

+8.6

MISS

Field Office Quintile (T3) ↓

MISS

Food-Over-Base driver breakdown

Driver

Actual %

Target %

vs Target

≈ Dollars

Base Food %

Cost of food at base recipe — driven by mix and price.

21.75%

—

$118,969

Comp Waste %

Cooked/assembled product thrown away.

0.22%

0.12%

+0.10%

$1,203

Raw Waste %

Raw product spoiled or rejected before prep.

0.45%

0.22%

+0.23%

$2,461

Condiment %

Sauce/condiment usage — heavy-pour stores show up here.

1.64%

1.60%

+0.04%

$8,971

Emp Meal %

Crew & manager meals as % of sales.

0.43%

0.35%

+0.08%

$2,352

Disc Coupon %

Couponing / discounts pulled out of food cost.

0.32%

—

$1,750

Stat Var %

Inventory shrink — recipe overpour, theft, miscount.

0.64%

0.92%

-0.28%

$3,501

Unexplained %

Residual that can't be tied to any other bucket.

-0.03%

0.00%

-0.03%

$-164

Dollars = driver % × period net sales ($546,984). Over-base: $18,343.

Store 555Rob's Patch · Patch Rank #2 · Overall #16 of 18

Composite Score

+21.4%

KPIs Hit

6/10

Net Sales

$369,180

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

45.05%

44.85%

+0.20%

HIT

Punched Labor % ↓

25.50%

25.75%

-0.25%

HIT

FOB % ↓

3.38%

3.04%

+0.34%

MISS

Paper Cost % ↓

3.42%

3.65%

-0.23%

HIT

OEPE w/o Parks (sec) ↓

191

150

+41

MISS

R2P (sec) ↓

117

120

-3

HIT

KVS / GC (sec) ↓

-23

HIT

Overall Sat % ↑

80.30%

68.00%

+12.30%

HIT

Complaints / 100K GCs (T3) ↓

31.5

13.5

+18.0

MISS

Field Office Quintile (T3) ↓

MISS

Food-Over-Base driver breakdown

Driver

Actual %

Target %

vs Target

≈ Dollars

Base Food %

Cost of food at base recipe — driven by mix and price.

21.20%

—

$78,266

Comp Waste %

Cooked/assembled product thrown away.

0.10%

0.12%

-0.02%

$369

Raw Waste %

Raw product spoiled or rejected before prep.

0.37%

0.22%

+0.15%

$1,366

Condiment %

Sauce/condiment usage — heavy-pour stores show up here.

1.58%

1.60%

-0.02%

$5,833

Emp Meal %

Crew & manager meals as % of sales.

0.32%

0.25%

+0.07%

$1,181

Disc Coupon %

Couponing / discounts pulled out of food cost.

0.46%

—

$1,698

Stat Var %

Inventory shrink — recipe overpour, theft, miscount.

1.03%

0.85%

+0.18%

$3,803

Unexplained %

Residual that can't be tied to any other bucket.

-0.01%

0.00%

-0.01%

$-37

Dollars = driver % × period net sales ($369,180). Over-base: $12,481.

Store 12574James's Patch · Patch Rank #2 · Overall #17 of 18

Composite Score

+22.4%

KPIs Hit

1/10

Net Sales

$277,448

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

39.33%

40.80%

-1.47%

MISS

Punched Labor % ↓

29.51%

28.00%

+1.51%

MISS

FOB % ↓

3.61%

3.31%

+0.30%

MISS

Paper Cost % ↓

3.78%

3.75%

+0.03%

MISS

OEPE w/o Parks (sec) ↓

211

150

+61

MISS

R2P (sec) ↓

120

-45

HIT

KVS / GC (sec) ↓

MISS

Overall Sat % ↑

53.50%

68.00%

-14.50%

MISS

Complaints / 100K GCs (T3) ↓

31.8

13.5

+18.3

MISS

Field Office Quintile (T3) ↓

MISS

Food-Over-Base driver breakdown

Driver

Actual %

Target %

vs Target

≈ Dollars

Base Food %

Cost of food at base recipe — driven by mix and price.

22.34%

—

$61,982

Comp Waste %

Cooked/assembled product thrown away.

0.11%

0.13%

-0.02%

$305

Raw Waste %

Raw product spoiled or rejected before prep.

0.26%

0.24%

+0.02%

$721

Condiment %

Sauce/condiment usage — heavy-pour stores show up here.

1.84%

1.70%

+0.14%

$5,105

Emp Meal %

Crew & manager meals as % of sales.

0.43%

0.35%

+0.08%

$1,193

Disc Coupon %

Couponing / discounts pulled out of food cost.

0.45%

—

$1,249

Stat Var %

Inventory shrink — recipe overpour, theft, miscount.

0.99%

0.89%

+0.10%

$2,747

Unexplained %

Residual that can't be tied to any other bucket.

-0.01%

0.00%

-0.01%

$-28

Dollars = driver % × period net sales ($277,448). Over-base: $10,029.

Store 4016Rob's Patch · Patch Rank #3 · Overall #18 of 18

Composite Score

+32.0%

KPIs Hit

1/10

Net Sales

$383,766

Scorecard KPIs vs targets

KPI

Actual

Target

vs Target

Status

PAC % (EOM) ↑

42.41%

43.21%

-0.80%

MISS

Punched Labor % ↓

27.55%

26.50%

+1.05%

MISS

FOB % ↓

3.44%

3.17%

+0.27%

MISS

Paper Cost % ↓

3.44%

3.65%

-0.21%

HIT

OEPE w/o Parks (sec) ↓

253

150

+103

MISS

R2P (sec) ↓

165

120

+45

MISS

KVS / GC (sec) ↓

+16

MISS

Overall Sat % ↑

62.80%

68.00%

-5.20%

MISS

Complaints / 100K GCs (T3) ↓

24.6

13.5

+11.1

MISS

Field Office Quintile (T3) ↓

MISS

Food-Over-Base driver breakdown

Driver

Actual %

Target %

vs Target

≈ Dollars

Base Food %

Cost of food at base recipe — driven by mix and price.

21.86%

—

$83,891

Comp Waste %

Cooked/assembled product thrown away.

0.17%

0.12%

+0.05%

$652

Raw Waste %

Raw product spoiled or rejected before prep.

0.36%

0.22%

+0.14%

$1,382

Condiment %

Sauce/condiment usage — heavy-pour stores show up here.

1.54%

1.60%

-0.06%

$5,910

Emp Meal %

Crew & manager meals as % of sales.

0.36%

0.45%

-0.09%

$1,382

Disc Coupon %

Couponing / discounts pulled out of food cost.

0.36%

—

$1,382

Stat Var %

Inventory shrink — recipe overpour, theft, miscount.

1.03%

0.78%

+0.25%

$3,953

Unexplained %

Residual that can't be tied to any other bucket.

-0.02%

0.00%

-0.02%

$-77

Dollars = driver % × period net sales ($383,766). Over-base: $13,220.